SMS / WhatsApp Reports

SMS/WhatsApp Reports give you the list of guests who registered through the captive portal by SMS or WhatsApp . Use it to see who registered when, to locate a record when a data-protection request arrives, and to export your guest list. 
 
 How do I open this screen? From the left menu, go to Analytics and Reports → SMS/WhatsApp Reports . 
 
 
 
 Choosing the period 
 Preset period buttons sit at the top of the page: Today , Yesterday , This Month , All and Custom . 
 Selecting Custom opens the Custom Report section: 
 
 Start Date and End Date: pick the range from the calendar. 
 Filter Type: determines what the range applies to — Registration Date (when the guest first signed up) or Last Login (when they last connected). Use Registration Date to measure new-guest acquisition and Last Login to find guests who are currently active. 
 The Save button generates the report. 
 
 
 Table columns 
 
 USERNAME: the guest's username in the system (usually their phone number). 
 FIRST NAME / LAST NAME: populated if the name field is enabled on the portal. 
 E-MAIL: populated if the email field is enabled on the portal. 
 REGISTRATION DATE: the date and time the guest first registered. 
 PROVINCE / DISTRICT / NEIGHBORHOOD: populated if province/district/neighbourhood selection is enabled on the portal. 
 REGISTRATION TYPE ( KAYIT TİPİ ) : the channel the guest registered through (SMS or WhatsApp). 
 
 
 If columns come back empty: the corresponding field is set to Hide in the portal settings. Set it to Show or Show and require under Captive Portal → SMS Portal Settings (or WhatsApp Portal ); the data starts filling in for guests who register after the change. 
 
 
 Navigating the list 
 The 10 / 25 / 50 / 100 / All selector sets records per page and the search box filters instantly across all columns. When there is nothing to show, the table reads "No Record" . 
 
 
 Related pages: Guests → SMS / WhatsApp Users , Settings → SMS Settings , Settings → WhatsApp Settings .