Opted-in Guests

Opted-in Guests shows the pool of guests who gave marketing consent on the captive portal. This is the audience your Bumerang campaigns can reach — if this pool does not grow, neither do your campaigns. 
 
 How do I open this screen? From the left menu, go to Bumerang → AUDIENCE & AI → Opted-in Guests . (It is the same as the Opted-in Guests tab on the Reports screen.) 
 
 
 
 1. Filters 
 
 Start / End: the date range, also selectable with the 7d , 30d , 90d shortcuts. 
 Channel: All , WhatsApp or SMS . 
 Apply runs the filter; Clear resets it. 
 
 
 2. Counter cards 
 
 Total opted-in guests 
 WhatsApp opted in 
 SMS opted in 
 New in the last 7 days — how fast the pool is growing. 
 
 An important distinction: the counter cards show the all-time opted-in pool, while the list below shows new records within the selected date range . The two numbers therefore do not match — that is not a bug. 
 
 3. Growing the pool 
 The pool only grows if the consent box is shown on the portal. The relevant settings are: 
 
 Captive Portal → SMS Portal Settings and WhatsApp Portal → Email permission . 
 Retail → Store & QR Registration → Show the commercial-message consent box . 
 
 
 If your WhatsApp opt-in count is higher than SMS, sending over WhatsApp is both cheaper and gets better open rates. 
 
 
 4. Export 
 You can download the list as XLSX , PDF or CSV . 
 Data-protection warning (also shown on screen): this pool is your own explicitly consented guest data and the report may contain personal data. Process and store it in line with data-protection law. 
 
 The other report tabs 
 The same screen lets you switch to the other report types: Campaign Performance , Guests Who Clicked , Return Report , Guest Lifetime Value , Menu Views , Product Performance , Survey Results Summary , Table Calls , Hotel Requests , Fault Analysis and General Summary (Manager Report) . 
 
 
 Related pages: Bumerang → Bumerang Reports , Campaigns , Bulk Sending .