# Surveys

Surveys let you send **satisfaction and feedback forms** to your guests. Product-rating questions also appear as **star badges** on your digital menu — so a survey does not only measure, it enriches your menu too.

> **How do I open this screen?** From the left menu, go to **Bumerang → ENGAGEMENT → Surveys**.

![Surveys screen](https://help.useroam.com/uploads/images/gallery/2026-08/anketler.png)

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## Table columns

- **SURVEY:** the survey's name, with its type beneath it (for example *review routing*).
- **STATUS:** *Active* or *Draft*. Only active surveys are shown to guests.
- **QUESTIONS:** how many questions the survey has.
- **RESPONSES:** the total number of responses.
- **COMPLETION:** how many responses were filled in to the end, and the percentage (for example *27 / 28 · 96%*). **A low rate means the survey is too long** — reduce the number of questions.
- **CREATED:** when the survey was created.
- **ACTION:** the edit and view-results buttons.

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## New Survey

The **New Survey** button creates a survey. Give it a name and add the questions. **Product-rating questions appear as star badges on the menu**, so it pays to ask questions that match the product names on your menu.

> **Keep it short:** the guest is filling this in while connecting to Wi-Fi or paying the bill. Three to five questions usually gives the highest completion rate.

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## Navigating the list

The **25 / 50 / 100 / All** selector sets records per page and the **Search** box filters instantly. The total and the page arrows sit below the table.

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> **Related pages:** **Restaurant Solution → Online Menu** (star badges), **Useroam AI · Autopilot** (reads survey responses and produces suggestions), **Bumerang Reports**.