# Treasure Hunt Approval Board

## What is it for?

The **Approval Board** is where you see the tasks participants submitted (photo, video, text) and approve or reject them. **Points are only added when you approve here.** Point threshold rewards are also won automatically at the moment of approval.

> **How do I open this screen?** On **Bumerang → Business → Treasure Hunt**, press the blue **Approval Board** button on the card. The **Approval Board (4)** button in the report also brings you here.

![Approval Board, Pending tab](https://help.useroam.com/uploads/images/gallery/2026-09/oa-pano-en.png)

## When to use it

- When you see a yellow **pending** badge on the treasure hunt card.
- During an event, to approve submissions regularly (guests want to see their points right away).
- To reject a wrong or inappropriate submission and tell the guest why.
- To undo a submission you approved earlier.

## Step by step: approving a submission

1. Make sure the **Pending** tab is open (its number is the count of pending submissions). Submissions are grouped by participant: each group starts with the **code** in a navy box, the participant name and their current points (**pts**). ![](https://help.useroam.com/uploads/images/gallery/2026-09/oa-pano-en.png)
2. Look at the proof on the card. Click a photo to open it full size; a video plays on the card; text proof is shown at the top of the card. For a task without proof the card says *"Task without proof."*![](https://help.useroam.com/uploads/images/gallery/2026-09/oa-pano-bekleyen-en.png)
3. If it is fine, press the green tick (✓, **Approve**) at the bottom of the card. A message such as *"Approved, 40 points granted."* appears and the card moves to the **Approved** tab. ![Approve and reject buttons on a card](https://help.useroam.com/uploads/images/gallery/2026-09/oa-pano-bekleyen-en.png)
4. If not, press the red cross (✗, **Reject**). Answer the question *"Reason for rejection (participant will see it):"* (example: `The photo is blurry, please send it again.`) and press OK. *"Rejected."* appears. The participant sees the reason on their page and can submit the task again. ![](https://help.useroam.com/uploads/images/gallery/2026-09/oa-pano-red-en.png)

## Step by step: bulk approval

1. Tick the boxes on the cards you want to approve. To select all submissions of one participant, press **Select all from this person** in the group header (press again to clear). ![](https://help.useroam.com/uploads/images/gallery/2026-09/oa-pano-toplu-en.png)
2. Once something is selected, the **Approve selected (1)** button appears at the top; the number in brackets is the count of selected cards. Press it. ![Approve selected and Select all from this person buttons](https://help.useroam.com/uploads/images/gallery/2026-09/oa-pano-toplu-en.png)
3. A message tells you how many submissions were approved. Submissions that could not be approved (for example, approved by someone else a moment ago) are not counted. ![](https://help.useroam.com/uploads/images/gallery/2026-09/oa-pano-onayli-en.png)

## Every field and button on the screen

<table id="bkmrk-field-%2F-buttonwhat-i"><thead><tr><th>Field / button</th><th>What it does</th></tr></thead><tbody><tr><td>**Pending** / **Approved** / **Rejected**</td><td>Tabs that show submissions by status; each has a count badge.</td></tr><tr><td>**Task** box</td><td>Shows only the selected task's submissions. **All tasks** shows everything. The list refreshes as soon as you choose.</td></tr><tr><td>**Participants** box</td><td>Shows only the selected participant's submissions. Only participants with pending submissions are listed, with their pending count in brackets. **All participants** shows everyone.</td></tr><tr><td>**Clear filter**</td><td>Appears when a task or participant is selected; removes the filter.</td></tr><tr><td>Group header</td><td>The participant's **code**, **name** and total points.</td></tr><tr><td>Card</td><td>Proof, task name, the task's points (grey round badge), submission time (day.month time). Pending cards have an orange border.</td></tr><tr><td>Green tick (✓)</td><td>Approves and adds the points. Not shown on the Approved tab.</td></tr><tr><td>Red cross (✗)</td><td>Rejects and asks for a reason. Not shown on the Rejected tab.</td></tr><tr><td>**Back to list**</td><td>Returns to the Treasure Hunt list.</td></tr></tbody></table>

## Approved and Rejected tabs

![Approved tab](https://help.useroam.com/uploads/images/gallery/2026-09/oa-pano-onayli-en.png)

- A card on the **Approved** tab only has the red cross. If you reject an approved submission, **its points are taken back**. (A reward already won is not taken back, though; the guest may already have received it.)
- On the **Rejected** tab the reason you wrote appears in orange under the card. The green tick there lets you change your mind and approve.

![Rejected tab and rejection reason](https://help.useroam.com/uploads/images/gallery/2026-09/oa-pano-red-en.png)

### Filter

![Task filter and Clear filter](https://help.useroam.com/uploads/images/gallery/2026-09/oa-pano-filtre-en.png)

## Messages you may see

<table id="bkmrk-messagemeaning-%2F-wha"><thead><tr><th>Message</th><th>Meaning / what to do</th></tr></thead><tbody><tr><td>*Approved, 20 points granted.*</td><td>Points were added. If a point threshold was reached, the reward was granted automatically (visible in the Rewards panel).</td></tr><tr><td>*Rejected.*</td><td>The participant sees the reason.</td></tr><tr><td>*This submission is already approved; points were not added again.*</td><td>Another manager approved it at the same time. Points are never added twice; nothing to do.</td></tr><tr><td>*Could not complete the action.*</td><td>Refresh the page and try again.</td></tr><tr><td>*No submissions in this list.*</td><td>Nothing in this tab or filter. Check another tab or press **Clear filter**.</td></tr></tbody></table>

## Frequently asked questions

**If I approve the same submission twice by mistake, are the points added twice?**  
No. An approval is processed only once.

**I changed a task's points; what happens to earlier approvals?**  
Approved submissions keep the points from the moment of approval. The new value applies to later approvals.

**Can a guest resubmit a rejected task?**  
Yes. A rejected submission can be done again and lands on the board again.

**There are hundreds of submissions; how do I go faster?**  
Pick a person in the **Participants** box, tick them with **Select all from this person** and press **Approve selected**. At most 500 submissions are listed at a time.

## Related pages

- [Treasure Hunt](/books/bumerang-guide/page/treasure-hunt): tasks, participants, rewards and report.
- [Treasure Hunt Studio](/books/bumerang-guide/page/treasure-hunt-studio): guest page design.