# Useroam AI · Autopilot Useroam AI · Autopilot is the AI layer that watches your data continuously and **does marketing work on your behalf**. It reads survey responses, notices dormant guests, drafts the win-back message and puts it to you for approval. > **How do I open this screen?** From the left menu, go to **Bumerang → AUDIENCE & AI → Useroam AI · Autopilot**. The **Review suggestions** button on the Dashboard brings you here too. ![Useroam AI Autopilot screen](https://help.useroam.com/uploads/images/gallery/2026-08/otopilot.png) --- ## 1. Weekly summary The top of the screen shows the status and the week's work: *"AUTOPILOT ON · WATCHING YOUR DATA"* and *"I did X jobs for you this week. I completed Y automatically, Z are waiting for your approval."* - **Automation rate:** how much of the work it handles without waiting for approval. - **Completed automatically** / **awaiting your approval** counts. - **Guests reached:** how many guests were touched. - **Estimated returns:** how many guests this work is expected to bring back. --- ## 2. Operating mode - **Approved Mode · change:** sets how freely Autopilot operates. In approved mode, anything going to a guest waits for your sign-off. - **Stop Autopilot:** halts the layer entirely. > **Recommendation:** if you are just starting, stay in Approved Mode. Read the suggestions for a few weeks, judge their quality, and only then increase automation. --- ## 3. What I worked on Shows how the week's work splits across channels: **Campaign**, **Survey**, **Menu**, **Alert** and **Event**. --- ## 4. Who I focused on The segment split of your opted-in guests: **Dormant**, **New**, **Regular**. This is where you see which audience Autopilot is aiming at. --- ## 5. What I did A list of Autopilot's individual jobs. Each row states what was done, what data it rests on, and its estimated impact. Examples: - *"I prepared a win-back for 66 dormant guests"* — an estimated ~13 returns. A draft was written for opted-in guests who have not visited in 30+ days and is awaiting approval. The message text is shown inline (for example `"|name|, the finest coffee is waiting for you at |store|..."`). - *"I noticed a rise in survey scores"* — with the change shown (for example 5.84→6.83). - *"I read 8 survey responses"* — the number analysed; satisfaction signals are fed into campaign targeting. ### Approval buttons - **Approve:** runs the prepared job (for example sends the win-back message). - **Skip:** rejects the suggestion.
**Do not approve without reading the message.** Autopilot writes the text in your brand's name; if the tone or the offer does not fit your business, press **Skip** and build the campaign yourself.
--- > **Related pages:** **Bumerang → Campaigns**, **Surveys**, **Opted-in Guests**, **Guest 360°**.