# My Profile (Account Info) **My Profile** is where the signed-in person manages their own account: name, e-mail, panel language, mobile number, password, two-factor authentication and API keys. To add or edit other administrators use [Administrators](https://help.useroam.com/link/75). **Note:** in the English panel the page title (Profilim), the **Bilgilerim** (My Details) tab and some field labels are still Turkish; they are given with their meaning in parentheses. ## What is it for? It makes sure notifications reach the right address, lets you choose your own password and set up sign-in again when you change phones. ## When do I use it? - After your first sign-in, to check your name, e-mail and mobile number. - To replace the password you received by e-mail with your own. - To reset 2FA when you change phones. - When you decide to use the panel in English. ## Before you start Click the **person** icon in the top bar (hover text **My Profile**). The subtitle says "Manage your account details, password and 2FA settings here."; the **Dashboard** link returns to the home screen. There are four tabs: **Bilgilerim** (My Details), **Change Password**, **2FA Management**, **API Keys**. ## Step by step ### Step 1: Fill in My Details and save The **Bilgilerim** tab is open. **First Name** and **Last Name** are required. **E-Mail** is the "Address where notifications will be sent." Choose **Türkçe** or **English** in **Panel Language** ("Applies immediately and on every sign-in."). **Username (Sign-in)** is grey and locked: "Your panel sign-in address. Cannot be changed." Save with **Save**; a green "Account details updated." appears. ![My Profile, My Details tab](https://help.useroam.com/uploads/images/gallery/2026-09/profil-bilgilerim-en.png) **Company Address** ("Used as the contracting party address in agreements.") and **KEP Adresi** (registered e-mail address, optional) show your account's agreement details. **Important:** these two fields are currently not saved from My Profile (known issue). For an address or KEP change, contact Useroam support or your dealer. Details entered on the agreement screen at first sign-in are saved. ### Step 2: Verify your mobile number Type your number in **Cep Telefonu** (Mobile Phone), e.g. `0532 123 45 67`, and press **Verify** next to it. The number is used for SMS notifications from the panel and is optional. Under the box you see "Mobile phone for SMS notifications (optional). Enter a number and save it with "Verify"." or, when verified, a green tick with "Verified number: ...". ![Mobile Phone box and Verify button highlighted](https://help.useroam.com/uploads/images/gallery/2026-09/profil-telefon-en.png) ### Step 3: Type the code from the SMS The **Cep Telefonu Doğrulama** (Mobile Phone Verification) window opens, saying a 6-digit code was sent to the number, and "The SMS may take 1-2 minutes to arrive." Type the code in **Verification Code** and press **Verify and Save** (or Enter). After "Doğrulandı. Sayfa yenileniyor..." (Verified, reloading) the number is saved. If no SMS comes, press **Resend** (you must wait 60 seconds before the next try). **Cancel** closes the window without saving. ![Mobile Phone Verification window (number masked in the image)](https://help.useroam.com/uploads/images/gallery/2026-09/profil-telefon-kod-en.png) ### Step 4: Change your password Open **Change Password**. Type **Current Password**, **New Password (at least 8 characters)** and **New Password (Repeat)**, then press **Update Password**. On success: "Your password has been updated." You stay signed in; use the new password next time. ![Change Password tab, Update Password button highlighted](https://help.useroam.com/uploads/images/gallery/2026-09/profil-sifre-en.png) ### Step 5: Reset 2FA if needed **2FA Management** shows the 2FA status. If you changed phones, type **Current Password (verification)**, tick the confirmation box and press **Reset 2FA**; the new setup screen opens at once. Full details: [Two-Factor Authentication (2FA)](https://help.useroam.com/link/305). ![2FA Management tab](https://help.useroam.com/uploads/images/gallery/2026-09/profil-2fa-aktif-en.png) ### Step 6: API keys (only for integrations) The **API Keys** tab creates keys so other software can connect to your panel data. Most businesses do not need it. Details: [API Keys](https://help.useroam.com/link/234). ![API Keys tab](https://help.useroam.com/uploads/images/gallery/2026-09/api-bos-en.png) ## Every field and button
Field / ButtonWhat it doesExample
**First Name**, **Last Name**Your name in the panel and records. Required.Ayşe, Yılmaz
**E-Mail**Notification address. May be empty; if filled, must be valid.`ayse@mybusiness.com`
**Panel Language**Panel language; applies right after saving.Türkçe / English
**Company Address**, **KEP Adresi**Show the company details in your agreement (not saved from here at the moment).
**Cep Telefonu** (Mobile Phone) + **Verify**Verifies and saves your number with an SMS code.`0532 123 45 67`
**Username (Sign-in)**Your sign-in name. Cannot be changed.
**Save**Saves the My Details tab.
**Verification Code**, **Resend**, **Cancel**, **Verify and Save**Fields and buttons of the phone verification window.`482913`
**Current Password**, **New Password (at least 8 characters)**, **New Password (Repeat)**, **Update Password**Password change.
**Current Password (verification)**, confirmation box, **Reset 2FA**, **Set Up 2FA**2FA management.
## Warnings and errors
MessageWhat to do
Account details updated.Saved.
Ad zorunludur. / Soyad zorunludur. (First/last name is required.)Fill in both names.
Enter a valid e-mail address.Use the `name@domain.com` form.
An error occurred while updating.Try again.
Önce cep telefonu girin. (Enter a mobile number first.)Type the number, then press Verify.
Bu numara zaten doğrulanmış... (This number is already verified.)No need to verify the same number again.
Geçerli bir cep telefonu girin. (Enter a valid mobile number.)Use only digits, spaces, +, - and brackets.
6 haneli kodu girin. / Doğrulama kodu 6 haneli olmalıdır. (Enter the 6-digit code.)Type the 6 digits from the SMS.
Doğrulama kodu hatalı. (Wrong code.)Use the code from the latest SMS.
Doğrulama kodu bulunamadı. Lütfen yeni kod isteyin. (No code found, request a new one.)Press **Resend**.
Yeni kod gönderildi. / Yeniden gönderilemedi. (New code sent / could not resend.)Wait for the SMS / try again later.
Kod gönderilemedi. / SMS gönderimi kuyruğa alınamadı. / OTP kaydedilemedi. (Code could not be sent.)Try again in a few minutes; contact support if it continues.
Güncelleme başarısız. / Doğrulama başarısız. / Bağlantı hatası (Update failed / Verification failed / Connection error)Check your connection and try again.
Your current password is incorrect.Type your current panel password correctly.
New password and confirmation do not match.Type the same password in both boxes.
New password cannot be the same as the current one.Choose a different password.
Yeni sifre en az 8 karakter olmali. (At least 8 characters.)Choose a password of 8 characters or more.
Your password has been updated. / Password could not be updated.Done / try again.
Session validation failed. Refresh the page and try again.Refresh the page.
## Frequently asked questions **Can I change my username (sign-in e-mail)?** Not here. The main administrator can create a new user ([Administrators](https://help.useroam.com/link/75)). **I changed E-Mail; did my sign-in change?** No. **E-Mail** is only the notification address; you always sign in with **Username (Sign-in)**. **The verification SMS did not arrive.** Wait 1-2 minutes, check the number, then press **Resend**. **I cannot change my company address.** Correct; these fields are not saved from My Profile at the moment. Contact support. **Can I change another administrator's password here?** No. My Profile is only for your own account. ## Related pages - [Two-Factor Authentication (2FA)](https://help.useroam.com/link/305) - [API Keys](https://help.useroam.com/link/234) - [Administrators](https://help.useroam.com/link/75) - [Panel Layout: Side Menu, Top Bar and Language](https://help.useroam.com/link/309)