Hotel Guests

The Hotel Guests list shows guests who signed in through the hotel portal with a room number and identity details . Use it to see who is on the network during their stay and when access expires based on the checkout date. 
 
 How do I open this screen? From the left menu, go to Guests → Hotel Guests . 
 
 
 
 Table columns 
 
 USERNAME: the guest's identity in the system. 
 FIRST NAME / LAST NAME: the guest's name. 
 ID NUMBER: the identity number verified at login. This field is populated in deployments where identity verification is required under Law No. 5651. 
 ROOM NUMBER: the room the guest is staying in — this is how you match a guest to a room during a complaint or support request. 
 CHECKOUT DATE: the end of the stay. The guest's Wi-Fi access ends on this date — if the stay is extended, the date must be updated. 
 DATE OF BIRTH and GENDER: demographic details captured at registration. 
 REGISTRATION DATE: when the guest signed in to the system. 
 STATUS: whether the account is active. 
 LOCATION: the device/hotel the guest belongs to. 
 
 When there are no records, the table reads "No Record" . 
 
 Navigating the list 
 The Search box filters instantly across all columns — the fastest way to find a guest by room number. The 10 / 25 / 50 / 100 / All selector sets records per page. 
 
 
 Related pages: Hotel Solution → Guest Portal (login screen settings), Hotel Solution → Room Board , Hotel Solution → Speed Package Sales .