# Pending Approval Pending Approval shows guests who registered through the portal but whose **access has not been granted yet**. In deployments that require approval, the guest cannot reach the internet until you approve them. > **How do I open this screen?** From the left menu, go to **Guests → Pending Approval**. ![Pending Approval screen](https://help.useroam.com/uploads/images/gallery/2026-08/waiting-approve.png)
**Check this list regularly:** if a pending record is missed, the guest cannot get online and usually has no idea why. We recommend enabling *User approval email notification* under **Settings → Notifications** so you are emailed on every new registration.
--- ## Table columns - **USERNAME:** the identity of the guest awaiting approval. - **FIRST NAME** / **LAST NAME:** the guest's name. - **REGISTRATION DATE:** the date and time the record was created — this is how you see how long they have been waiting. - **TYPE:** the channel the registration came through (SMS, WhatsApp, hotel portal and so on). - **LOCATION:** the device/location where the registration was made. If nothing is pending, the table reads *"No Record"* — which means the approval queue is clear. --- ## Navigating the list Use the **Search** box to find a record by name or number, and the **10 / 25 / 50 / 100 / All** selector to change how many records appear per page. --- > **Related pages:** **Settings → Notifications**, **Guests → SMS/WhatsApp**, **Guests → Blocked Users**.