# Room Board

The Room Board shows the **live status of every room** in the hotel on one screen: which rooms are clean, which are dirty, which have a fault, and who they are assigned to. It is the operational map for the floor supervisor and reception.

> **How do I open this screen?** From the left menu, go to **Bumerang → BUSINESS → Room Board**. (It is the same screen as the **Rooms** tab in Request Management.)

![Room Board screen](https://help.useroam.com/uploads/images/gallery/2026-08/otel-yonetim-g-odalar.png)

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## 1. Building the room list

At the top of the board is the **Create room list** field. Enter the first and last room number and press **Add**; every room in between is added to the board.

> **Note:** rooms that raise a request are **added automatically**. When the cleaning or fault record is completed, the room returns to clean.

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## 2. Room states

Each room appears as a card. **Clicking the card cycles its state:**

**Clean → Dirty → Faulty → Clean**

- **Clean:** the room is ready and can take a guest.
- **Dirty:** awaiting housekeeping.
- **Faulty:** needs technical attention. The warning in the top strip ("There is a faulty point, give it priority") is triggered by rooms in this state.

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## 3. Assigning staff

Every room card has a **staff selector**. You can leave it as *— unassigned —* or choose an employee from the list. The number of unassigned rooms is totalled in the **Unassigned staff** figure in the top strip.

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## 4. Checkout

Each card carries a **Checkout** button. Marking a guest's departure puts the room into the cleaning cycle.

> **For restaurant / café use:** if **Hotel Guest Portal → Venue type** is set to *Restaurant / Café*, the board works with points such as restrooms, stations and tables instead of rooms, and the **checkout step is hidden**.

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## 5. Headline figures

Live counts sit above the board: **Rooms** (total), **Dirty**, **Faulty**, **Pending**, **In progress**, **Oldest pending** (minutes) and **Unassigned staff**. This is the first thing to check at the start of a shift.

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> **Related pages:** **Hotel Solution → Request Management**, **Request Monitor**, **SLA Rules**.