# Setting up the QR menu from start to finish ## What is it for? This page takes you end to end through setting up a QR menu, putting it on the tables, and letting guests call a waiter, ask for the bill and order from the table. In a restaurant the guest page is the QR menu: a guest who scans the table QR sees the menu with **Call Waiter** and **Request Bill** at the bottom, and, if table ordering is on, adds items to the cart and sends the order. Orders and calls land on the [Operations Screen](/books/restaurant-solution/page/operations-screen-calls-and-orders) in the panel and on staff phones. ## When do I use it? - When moving from a printed menu to a QR menu. - When turning on waiter calls and bill requests from the table. - When starting to take orders from the table. ## Before you start - The restaurant module should be set up ([Venue Setup Wizard](/books/restaurant-solution/page/venue-setup-wizard)). The menu appears on the wizard's **QR menu** card. - Have your menu ready as Excel, PDF or a clear photo. - For table ordering: in Turkey, entering orders into the cash register/POS is the venue's responsibility; Useroam passes the order to the floor and does not issue receipts. ## Step by step 1. **Create the menu.** In **Restaurant → Menus** pick a design, enter the **Menu name** and **Languages**, and click **Create Menu**. Details: [Online Menu](/books/restaurant-solution/page/online-menu). ![New Menu form](https://help.useroam.com/uploads/images/gallery/2026-09/ml-yeni-en.png) 2. **Add products.** In the editor, import in bulk from Excel, PDF or a photo via the **Import menu** card, or enter them one by one with **Add New Section** and **+ Add product**. Do not leave products at price 0. Details: [Menu Editor](/books/restaurant-solution/page/menu-editor). ![Import menu card](https://help.useroam.com/uploads/images/gallery/2026-09/me-ice-en.png) 3. **Set the look.** In **🎨 Studio** choose the style, layout and background; each choice applies to the published menu at once. Details: [Menu Studio](/books/restaurant-solution/page/menu-studio). ![Menu Studio](https://help.useroam.com/uploads/images/gallery/2026-09/ms-genel-en.png) 4. **Open Menu Settings.** In the editor open the **Menu Settings** card: enter phone, address and working hours; turn on **Accept orders from the QR** if you take table orders; turn on **Show a Menu button on the Wi-Fi login page** if you want the menu on the Wi-Fi page; keep **Menu published** on. Click **Save**. ![Menu Settings](https://help.useroam.com/uploads/images/gallery/2026-09/me-ayarlar-en.png) 5. **Translate.** If you chose more than one language, click **Translate missing** in the **Tools** card; translation finishes in the background in seconds. ![Tools card and translation](https://help.useroam.com/uploads/images/gallery/2026-09/me-araclar-en.png) 6. **Print table QRs.** Click **Table QR**, enter the number of tables or table names, then **Create** and **Print**. Stick each QR on its own table; the general **QR Code** (for the entrance or window) carries no table, so it shows no call or order buttons. ![Table QR codes](https://help.useroam.com/uploads/images/gallery/2026-09/me-masa-en.png) 7. **Try the guest side.** Scan a table QR with your phone. A *"Table 5 · Your Bill 0 ₺ · estimate"* strip shows at the top and **Call Waiter** and **Request Bill** at the bottom. Guests change the language with the buttons at the top right. ![Menu opened from a table QR](https://help.useroam.com/uploads/images/gallery/2026-09/mp-masa-en.png) 8. Tap **Call Waiter**. The screen shows a confirmation and the call lands on the Operations Screen. ![Waiter called confirmation](https://help.useroam.com/uploads/images/gallery/2026-09/mp-toast-en.png) 9. If ordering is on, add a product with the **+** button on its card (or **Add to Cart** in the product detail). ![Add button on a product card](https://help.useroam.com/uploads/images/gallery/2026-09/mp-urunler-en.png) 10. Tap the cart bar at the bottom: **Your Cart** opens; change quantities with **−** / **+** and tap **Place Order · Table 5**. On success it says *"Order received ✓"*, otherwise *"Could not send, please retry"*; the bill amount at the top updates. ![Cart and Place Order](https://help.useroam.com/uploads/images/gallery/2026-09/mp-sepet-en.png) 11. Tap **Request Bill**: the payment window asks how the guest will pay, **Cash** or **Card** (the cancel button closes it). A confirmation with the payment type appears. ![How will you pay window](https://help.useroam.com/uploads/images/gallery/2026-09/mp-hesap-en.png) 12. **Handle it in the panel.** On the Operations Screen, close the call with **Done** and run the order with **Prepare**, **Delivered** and **Paid**. Details: [Operations Screen](/books/restaurant-solution/page/operations-screen-calls-and-orders). ![Operations Screen](https://help.useroam.com/uploads/images/gallery/2026-09/mc-genel-en.png) ## Items on the guest page
ItemWhat it does
Bill strip (*Table 5 · Your Bill · estimate*)The table's order total for today; shown only with a table QR and ordering on.
Language buttons (TR, EN, AR...)Menu language. Only the menu's languages appear.
Category buttons, **Search the menu**, filters (Popular, Chef's Pick, Vegetarian...)Finding products. Below: *"Allergen info is declared by the venue."* With no match: *"No items match these filters"*.
Featured stripProducts shown in the showcase.
Product card and detailName, price, description, calories, tags; in the detail **Portion options**, **Extras**, **Goes well with**, allergens, rating. Outside sale hours: *"Not available now"*.
**Call Waiter** / **Request Bill**Send a call; only on a menu opened from a table QR.
Cart bar, **Your Cart**, **Total**, **Place Order**Table ordering; only when ordering is on.
## The old restaurant guest request page The first version of the restaurant module had a separate page where guests opened requests (`menu.useroam.com/rs/...`; older printed QRs use `/o/...`). The panel no longer shows a link to it; for new setups the guest surface is the QR menu. If you have these old QRs printed, we recommend replacing them with table QRs. The `/rs/` address still opens and sends requests to the Requests list; old restaurant QRs starting with `/o/` currently show an error (reported to the product team). ## Frequently asked questions ### The Call Waiter button is missing. The menu was opened with the general QR or a link. Put a QR made with **Table QR** on the table. ### There is no add-to-cart button. **Menu Settings → Accept orders from the QR** is off, or the item is out of stock or outside its sale hours. ### Guests scanning the QR see a "not published" page. **Menu published** is off or the menu was deleted. Check Menu Settings. ### A welcome page opens; I want the menu to open directly. Turn off **Feedback & suggestion box** in Menu Settings; the QR then opens the menu directly. ## Related pages - [Online Menu](/books/restaurant-solution/page/online-menu) · [Menu Editor](/books/restaurant-solution/page/menu-editor) · [Menu Studio](/books/restaurant-solution/page/menu-studio) - [Operations Screen](/books/restaurant-solution/page/operations-screen-calls-and-orders) · [Menu Report](/books/restaurant-solution/page/menu-report) - [Setting up your restaurant on day one](/books/restaurant-solution/page/setting-up-your-restaurant-on-day-one)