Coupons & Wheel

What is it for? 
 On Coupons & Wheel you define the discount coupons given to customers and set up the Spin-to-Win Wheel shown after sign-up. When a customer wins a coupon, a one-time code (example: K586E2B8 ) is created for them; the code is checked and redeemed at the till. 

 The subtitle under the screen title reads "Store name · coupons scanned at the register and spin-to-win". 

 When to use it 
 
 When you want to give a welcome discount to customers who sign up. 
 When you want to change the wheel's slices, win rate or daily spins. 
 When you want to stop (deactivate) an expired campaign. 
 

 Before you start 
 
 A store must exist ( Store & QR Registration ). 
 How a customer gets a code: if the wheel is on, it appears after sign-up and the coupon is the prize of the winning slice. If the wheel is off, the newest active coupon with distribution After the form is given right after sign-up. An automation rule can also give coupons ( Automation ). 
 

 Step by step: adding a coupon 
 
 Open Retail > Coupon & Wheel in the left menu.
 
 Fill in the form in the Coupons card: Title , Type , Value , Distribution , and optionally Condition and End . Press Add . "Coupon added." appears.
 
 The coupon appears in the list. Pressing Active makes it Passive (press again to turn it back on). Edit loads the coupon into the form; the bin deletes it after "Delete this?".
 
 After Edit , the form fills with the coupon and the button changes to Update . Change what you need and press Update ("Coupon updated.").
 
 

 Step by step: setting up the wheel 
 
 In the Spin-to-Win Wheel card, set the Title (text shown above the wheel), Daily spins and Win rate . Keep Wheel active (appears after the form) ticked. Above the slices: "Slices (weight = chance of winning; if a prize is selected, a coupon code is generated on a win):". For each slice choose a coupon in the prize box or leave No prize .
 
 For a new slice press + Add slice and enter its label, colour, prize and weight. Remove a slice with the red x at the end of its row. Press Save Wheel ("Wheel saved.").
 
 Check the prize boxes before saving. The screen currently cannot show the coupon you chose earlier; every prize box opens as No prize . If you press Save Wheel without checking, all slices are saved without prizes and no customer can win a coupon. Re-select the prizes every time you save. 
 

 Coupon fields 
 
 Field What it does Example 
 
 Title Required. Name the customer sees on the coupon and the cashier sees at the till. Welcome 10% 
 Type % Discount , ₺ Discount , Gift/Sample , Buy X Pay Y . % Discount 
 Value Discount amount: a percentage for % Discount, an amount for ₺ Discount. Not used for Gift and Buy X Pay Y (the list shows a short dash instead). 10 
 Distribution After the form : given to everyone who signs up while the wheel is off. Wheel prize and Manual : labels only; the coupon is given if chosen as a wheel prize or used in an automation rule. Shown in the list as a Form , Wheel or Manual badge. After the form 
 Condition Grey sample: "e.g. over 200₺". Information only; shown under the title in the list. The till screen does not check it; the cashier does. over 200 TL 
 End Last valid day. After it the till shows "Coupon has expired" and the form coupon is no longer given. The wheel, however, keeps giving an expired coupon as a prize; make the coupon Passive when the campaign ends. Empty means no end date. 31.12.2026 
 Generated/Used How many codes were issued / how many were redeemed at the till. 5 / 0 
 Status Active (green) or Passive . A passive coupon issues no new codes by any route; codes already issued stay valid at the till. Active 
 
 

 Wheel fields 
 
 Field What it does Example 
 
 Title Text above the wheel. If empty, "Çevir Kazan". Spin to Win 
 Daily spins How many times one sign-up can spin on the same day (at least 1). 1 
 Win rate Share of spins that land on a prize slice (0-100, in steps of 5). Hovering the info icon shows: "What share of spins lands on a prize slice. Lower it and "Try Again" comes up more often." %70 
 Wheel active (appears after the form) If off, no wheel is shown; after sign-up the After-the-form coupon or the thank-you screen appears. Ticked 
 Label Text on the slice (first 16 characters shown). 15% off 
 Colour Slice colour. 
 Prize ( No prize / coupon name) Which coupon's code is created when this slice wins. Without a prize the customer sees "Not this time". %15 Indirim 
 Weight The slice's share within its group (prize or no-prize). First the win rate decides win or lose, then a slice in that group is picked by weight. 1 
 + Add slice / x Adds / removes a slice. 
 Save Wheel Saves the wheel settings. 
 
 

 Messages you may see 
 
 Message Meaning 
 
 Coupon added. / Coupon updated. The coupon was saved. 
 Title is required. Give the coupon a name. 
 Status updated. Active/Passive changed. 
 Deleted. The coupon was deleted. 
 Wheel saved. The wheel settings were saved. 
 No coupons yet. The list is empty; add one with the form. 
 
 

 Frequently asked questions 
 Is there no limit field? No. Daily or total coupon limits and a start date cannot be set on the screen; when a coupon is saved these are stored as unlimited. 
 Is the coupon condition checked at the till? No. The condition is information only; the cashier must check it. 
 Everyone wins / nobody wins on the wheel. Check the Win rate and make sure a coupon is selected on the prize slices. A passive or deleted coupon gives no prize. 
 Can I cancel a single code? There is no button for cancelling one code. Making the coupon Passive stops new codes but issued codes stay valid; to end them, set the End date to a past day. 

 Related pages 
 
 Till / Coupon Validation 
 Automation 
 The Store Page Your Customers See