# Store Texts

## What is it for?

On **Store Texts** you change the texts customers see on the store page, separately for each language: welcome heading, form labels, consent text, Sign up button, thank-you text, wheel and coupon texts, fitting room/aisle buttons.

The subtitle under the screen title reads "Store name · every text the guest sees, edited per language".

## When to use it

- When you want to adapt the default text to your tone or brand (example: "Get offers" instead of "Sign up").
- When you want to fix English or other language texts.

## Before you start

- The tabs come from the languages ticked on [Store & QR Registration](/books/retail-solution/page/store-qr-registration). Tick a new language there first.
- A **Welcome heading** or **Thank-you message** written here for a language comes before the boxes of the same name in the store settings. If you leave it empty for a language, the store setting text is shown in that language. When the Türkçe tab opens, these two boxes may already contain the store setting text.
- The KVKK privacy notice is not changed here but on [Editing Portal Texts](/books/captive-portal/page/editing-portal-texts-incl-kvkk).

## Step by step

1. Open **Retail > Store Texts** in the left menu. Choose a language tab at the top (example: **Türkçe**). The grey text in each box is the default used if you leave it empty. Type your own text in the box you want to change. ![Language tabs and Subtext box](https://help.useroam.com/uploads/images/gallery/2026-09/rt-dl-tr-en.png)
2. For another language switch to its tab and fill it in the same way. ![English tab](https://help.useroam.com/uploads/images/gallery/2026-09/rt-dl-en-en.png)
3. At the bottom press **Save Texts**. All languages are saved together and "Texts saved." appears. The note next to it: "A field left empty falls back to the grey default text." ![Save Texts button](https://help.useroam.com/uploads/images/gallery/2026-09/rt-dl-kaydet-en.png)

## Every field

<table id="bkmrk-groupfieldwhere-the-"><thead><tr><th>Group</th><th>Field</th><th>Where the customer sees it</th><th>Default (EN)</th></tr></thead><tbody><tr><td rowspan="2">**Welcome**</td><td>**Welcome heading**</td><td>Large text above the form</td><td>(empty; the store setting's Welcome heading is used, and if that is empty too, no heading appears)</td></tr><tr><td>**Subtext**</td><td>Small text under the heading</td><td>For offers made for you</td></tr><tr><td rowspan="8">**Form**</td><td>**First name label**</td><td>Above the first name box</td><td>First name</td></tr><tr><td>**Last name label**</td><td>Last name box</td><td>Last name</td></tr><tr><td>**Phone label**</td><td>Phone box</td><td>Phone (5XX...)</td></tr><tr><td>**E-mail label**</td><td>E-mail box</td><td>E-mail</td></tr><tr><td>**Date of birth label**</td><td>Date of birth box</td><td>Date of birth</td></tr><tr><td>**Gender label**</td><td>Gender box</td><td>Gender</td></tr><tr><td>**Consent (marketing) text**</td><td>Commercial message consent checkbox</td><td>I want to receive offers via SMS/e-mail.</td></tr><tr><td>**Sign-up button**</td><td>Button that sends the form</td><td>Sign up</td></tr><tr><td rowspan="2">**Thank you**</td><td>**Thank-you heading**</td><td>Large text after sign-up</td><td>Thank you!</td></tr><tr><td>**Thank-you message**</td><td>Text under it</td><td>You are in.</td></tr><tr><td rowspan="6">**Wheel &amp; Coupon**</td><td>**Spin button**</td><td>Button under the wheel</td><td>Spin</td></tr><tr><td>**"You won" heading**</td><td>Coupon screen title</td><td>You won!</td></tr><tr><td>**"Your coupon code"**</td><td>Above the code</td><td>Your coupon code</td></tr><tr><td>**"Show at the cashier"**</td><td>Under the QR</td><td>Show this code at the cashier</td></tr><tr><td>**Losing message**</td><td>Heading when the wheel does not win</td><td>Not this time</td></tr><tr><td>**Download coupon button**</td><td>Button that downloads the coupon image</td><td>Download coupon</td></tr><tr><td rowspan="5">**Aisle / Fitting room**</td><td>**Call button**</td><td>Main button on the fitting room/aisle screen</td><td>Call Staff</td></tr><tr><td>**Call subtext**</td><td>Text under the heading</td><td>Let us help you</td></tr><tr><td>**Called heading**</td><td>Heading after the call</td><td>Staff called</td></tr><tr><td>**Called message**</td><td>Text under it</td><td>Our team will be with you shortly.</td></tr><tr><td>**Ask stock button**</td><td>Second button</td><td>Ask Size / Stock</td></tr></tbody></table>

Each box takes up to 400 characters. Tabs: Türkçe, English, Deutsch, Русский, العربية, فارسی. For German, Russian, Arabic and Farsi the default text is English; fill the boxes with your own translation for these languages.

## Messages you may see

<table id="bkmrk-messagemeaning-%2F-wha"><thead><tr><th>Message</th><th>Meaning / what to do</th></tr></thead><tbody><tr><td>Texts saved.</td><td>All languages were saved.</td></tr><tr><td>Records could not be created for some languages.</td><td>One language's texts could not be saved. Try again; if it persists, contact our support team.</td></tr></tbody></table>

## Frequently asked questions

**I changed the welcome heading but the page shows the old text.**  
Check which language the page opens in: the text only applies to the tab you saved it in. Reload the page after the change; the customer's phone remembers the chosen language for 30 days, and the language codes at the bottom switch it.

**Some texts are missing (example: the privacy notice sentence, error warnings).**  
The consent sentence, "Select", gender options, error warnings and the Size, Color, Product code and Note labels on the fitting room form cannot be changed here. Full list: [The Store Page Your Customers See](/books/retail-solution/page/the-store-page-your-customers-see).

## Related pages

- [Store &amp; QR Registration](/books/retail-solution/page/store-qr-registration)
- [The Store Page Your Customers See](/books/retail-solution/page/the-store-page-your-customers-see)
- [Editing Portal Texts](/books/captive-portal/page/editing-portal-texts-incl-kvkk)