# Floor

The Floor tab shows the **recognised guests** currently inside the venue. Guests who have joined the Wi-Fi and been recognised before are listed here, so staff serve them knowing who is in the room.

> **How do I open it?** The **Floor** item in the bottom bar.

![Useroam Go – Floor tab](https://help.useroam.com/uploads/images/gallery/2026-08/salon.png)

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## What it shows

With nobody recognised inside, the screen reads *"Floor is calm now"* and *"No recognized guests inside right now."*. Otherwise guests are listed as cards.

Each guest card shows how long they have been inside (e.g. "25 min inside"), **Last visit:** how many days ago, a **First visit** badge for newcomers and a **Champion** badge for the most loyal guests. Phone numbers are masked.

The strip at the top shows the floor's pulse: *"Floor, last 15 min: 6 menu activity"* (guests browsing the digital menu in the last 15 minutes).

This tab is the on-the-floor counterpart of the panel's **Live Radar** and **Guest 360°** screens: recognising a returning guest, remembering a birthday or a preference, and serving accordingly.

> **Personal data:** How much guest detail is shown depends on the *viewing guest data (unmasking)* permission on the panel's **Module Permissions** screen.

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> **Related pages:** **Bumerang → Live Radar**, **Guest 360°**; **Settings → Module Permissions**.