# Summary

The Summary tab is the day's operational scorecard — where you stand mid-shift, and what got done by the end of it, on one screen.

> **How do I open it?** The **Summary** item in the bottom bar. **Only managers see this tab.**

![Useroam Go, Summary tab](https://help.useroam.com/uploads/images/gallery/2026-09/g-ozet.png)

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## 1. Today

- **Open requests:** Requests still not closed.
- **Completed:** Requests closed during the day.
- **Avg. resolution:** Average time to resolve a request. With nothing closed it shows *—*.
- **Upsell:** Revenue from paid services such as late checkout and early check-in.

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## 2. Room status (housekeeping)

The current split of rooms: **clean**, **dirty**, **faulty**. Every status change you make on the Rooms tab updates these figures immediately.

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## 3. Staff performance · today

Lists how many jobs each person completed during the day. With nothing closed yet it reads *"No completed tasks today yet."* This is the section to check at shift handover.

Each person is listed with the number of jobs finished and the average time, e.g. "4 tasks · avg 12 min".

## 4. For managers

![Useroam Go, Summary tab](https://help.useroam.com/uploads/images/gallery/2026-09/go-ozet.png)

The Summary tab is for managers. For manager tools such as assigning, nudging and adding tasks, see **Manager tools and tasks**.

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> **Related pages:** **Useroam Go → Requests**, **Rooms**; **Hotel Solution → Request Monitor**.