Useroam Help Center
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Panel User Guide
Screen-by-screen documentation for every menu of the Useroam admin panel. Pick the area you need.
Getting Started
Signing in, device selection and account information
Bumerang
Campaigns, surveys, menus, events, ads, autopilot and guest analytics
Hotel Solution
Guest portal, request management, room board, speed packages and lost & found
Retail Solution
Store & QR registration, coupons/wheel, till validation, segments and automation
Restaurant Solution
Requests, daily tasks, points, SLA and the QR menu (editor, studio, operations, report)
Useroam Go
Staff mobile app — install, accounts, departments and screens
Guests
Active guests, user lists, groups, coupons and creating users
Captive Portal
Portal settings, SMS/WhatsApp portal settings and portal language settings
Analytics and Reports
Visit analytics, 5651 logs, audit logs and reports
Settings
Notifications, device, administrators, SMS/WhatsApp and license settings
MikroTik Management
Setup wizard, guest network, speed limits and advanced device settings
Staff Wi-Fi Administration
Settings, the company network connector, setup link and certificate management
Installation and Integration
Staff Wi-Fi
Connecting employees to the company network with a certificate — iPhone, Android and Windows
Installation Guides
Step-by-step firewall and gateway integration for Sophos, Fortigate, Palo Alto and Ruijie
Can't find what you need?
Use the search box at the top, or browse all books.