# Useroam Help Center

[Türkçe](/) · **English**

## Panel User Guide

Screen-by-screen documentation for every menu of the Useroam admin panel. Pick the area you need.

<div class="uo-cards" id="bkmrk-getting-started-sign">[<svg class="uo-ico" viewbox="0 0 24 24"><path d="M11 7 9.6 8.4l2.6 2.6H2v2h10.2l-2.6 2.6L11 17l5-5zm9 12h-8v2h8c1.1 0 2-.9 2-2V5c0-1.1-.9-2-2-2h-8v2h8z"></path></svg><span class="uo-t">Getting Started</span><span class="uo-d">Signing in, device selection and account information</span>](/books/getting-started)[<svg class="uo-ico" viewbox="0 0 24 24"><path d="M18 11v2h4v-2zm-2 6.61c.96.71 2.21 1.65 3.2 2.39.4-.53.8-1.07 1.2-1.6-.99-.74-2.24-1.68-3.2-2.4-.4.54-.8 1.08-1.2 1.61M20.4 5.6c-.4-.53-.8-1.07-1.2-1.6-.99.74-2.24 1.68-3.2 2.4.4.53.8 1.07 1.2 1.6.96-.72 2.21-1.65 3.2-2.4M4 9c-1.1 0-2 .9-2 2v2c0 1.1.9 2 2 2h1v4h2v-4h1l5 3V6L8 9zm11.5 3c0-1.33-.58-2.53-1.5-3.35v6.69c.92-.81 1.5-2.01 1.5-3.34"></path></svg><span class="uo-t">Bumerang</span><span class="uo-d">Campaigns, surveys, menus, events, ads, autopilot and guest analytics</span>](/books/bumerang-guide)[<svg class="uo-ico" viewbox="0 0 24 24"><path d="M7 13c1.66 0 3-1.34 3-3S8.66 7 7 7s-3 1.34-3 3 1.34 3 3 3m12-6h-8v7H3V5H1v15h2v-3h18v3h2v-9c0-2.21-1.79-4-4-4"></path></svg><span class="uo-t">Hotel Solution</span><span class="uo-d">Guest portal, request management, room board, speed packages and lost &amp; found</span>](/books/hotel-solution)[<svg class="uo-ico" viewbox="0 0 24 24"><path d="M18 6h-2c0-2.21-1.79-4-4-4S8 3.79 8 6H6c-1.1 0-2 .9-2 2v12c0 1.1.9 2 2 2h12c1.1 0 2-.9 2-2V8c0-1.1-.9-2-2-2m-6-2c1.1 0 2 .9 2 2h-4c0-1.1.9-2 2-2m6 16H6V8h2v2c0 .55.45 1 1 1s1-.45 1-1V8h4v2c0 .55.45 1 1 1s1-.45 1-1V8h2z"></path></svg><span class="uo-t">Retail Solution</span><span class="uo-d">Store &amp; QR registration, coupons/wheel, till validation, segments and automation</span>](/books/retail-solution)[<svg class="uo-ico" viewbox="0 0 24 24"><path d="M11 9H9V2H7v7H5V2H3v7c0 2.12 1.66 3.84 3.75 3.97V22h2.5v-9.03C11.34 12.84 13 11.12 13 9V2h-2zm5-3v8h2.5v8H21V2c-2.76 0-5 2.24-5 4"></path></svg><span class="uo-t">Restaurant Solution</span><span class="uo-d">Requests, daily tasks, points, SLA and the QR menu (editor, studio, operations, report)</span>](/books/restaurant-solution)[<svg class="uo-ico" viewbox="0 0 24 24"><path d="M17 1.01 7 1c-1.1 0-2 .9-2 2v18c0 1.1.9 2 2 2h10c1.1 0 2-.9 2-2V3c0-1.1-.9-1.99-2-1.99M17 19H7V5h10z"></path></svg><span class="uo-t">Useroam Go</span><span class="uo-d">Staff mobile app — install, accounts, departments and screens</span>](/books/useroam-go-staff-app)[<svg class="uo-ico" viewbox="0 0 24 24"><path d="M16 11c1.66 0 2.99-1.34 2.99-3S17.66 5 16 5c-1.66 0-3 1.34-3 3s1.34 3 3 3m-8 0c1.66 0 2.99-1.34 2.99-3S9.66 5 8 5C6.34 5 5 6.34 5 8s1.34 3 3 3m0 2c-2.33 0-7 1.17-7 3.5V19h14v-2.5c0-2.33-4.67-3.5-7-3.5m8 0c-.29 0-.62.02-.97.05 1.16.84 1.97 1.97 1.97 3.45V19h6v-2.5c0-2.33-4.67-3.5-7-3.5"></path></svg><span class="uo-t">Guests</span><span class="uo-d">Active guests, user lists, groups, coupons and creating users</span>](/books/guests)[<svg class="uo-ico" viewbox="0 0 24 24"><path d="m1 9 2 2c4.97-4.97 13.03-4.97 18 0l2-2C16.93 2.93 7.08 2.93 1 9m8 8 3 3 3-3c-1.65-1.66-4.34-1.66-6 0m-4-4 2 2c2.76-2.76 7.24-2.76 10 0l2-2C15.14 9.14 8.87 9.14 5 13"></path></svg><span class="uo-t">Captive Portal</span><span class="uo-d">Portal settings, SMS/WhatsApp portal settings and portal language settings</span>](/books/captive-portal)[<svg class="uo-ico" viewbox="0 0 24 24"><path d="M19 3H5c-1.1 0-2 .9-2 2v14c0 1.1.9 2 2 2h14c1.1 0 2-.9 2-2V5c0-1.1-.9-2-2-2M9 17H7v-7h2zm4 0h-2V7h2zm4 0h-2v-4h2z"></path></svg><span class="uo-t">Analytics and Reports</span><span class="uo-d">Visit analytics, 5651 logs, audit logs and reports</span>](/books/analytics-and-reports)[<svg class="uo-ico" viewbox="0 0 24 24"><path d="M3 17v2h6v-2zM3 5v2h10V5zm10 16v-2h8v-2h-8v-2h-2v6zM7 9v2H3v2h4v2h2V9zm14 4v-2H11v2zm-6-4h2V7h4V5h-4V3h-2z"></path></svg><span class="uo-t">Settings</span><span class="uo-d">Notifications, device, administrators, SMS/WhatsApp and license settings</span>](/books/settings)[<svg class="uo-ico" viewbox="0 0 24 24"><path d="M20 4H4c-1.11 0-2 .89-2 2v12c0 1.11.89 2 2 2h16c1.11 0 2-.89 2-2V6c0-1.11-.89-2-2-2m0 14H4v-6h16zm0-8H4V6h16zM6 15h6v2H6zm10 0h2v2h-2z"></path></svg><span class="uo-t">MikroTik Management</span><span class="uo-d">Setup wizard, guest network, speed limits and advanced device settings</span>](/books/mikrotik-management)[<svg class="uo-ico" viewbox="0 0 24 24"><path d="M17 11c.34 0 .67.04 1 .09V6.27L10.5 3 3 6.27v4.91c0 4.54 3.2 8.79 7.5 9.82.55-.13 1.08-.32 1.6-.55-.69-.98-1.1-2.17-1.1-3.45 0-3.31 2.69-6 6-6m0 2c-1.1 0-2 .9-2 2s.9 2 2 2 2-.9 2-2-.9-2-2-2m0 5c-1.33 0-4 .67-4 2v.5h8V20c0-1.33-2.67-2-4-2"></path></svg><span class="uo-t">Staff Wi-Fi Administration</span><span class="uo-d">Settings, the company network connector, setup link and certificate management</span>](/books/staff-wi-fi-administration)</div>## Installation and Integration

<div class="uo-cards" id="bkmrk-staff-wi-fi-connecti">[<svg class="uo-ico" viewbox="0 0 24 24"><path d="M12 1 3 5v6c0 5.55 3.84 10.74 9 12 5.16-1.26 9-6.45 9-12V5zm-2 16-4-4 1.41-1.41L10 14.17l6.59-6.59L18 9z"></path></svg><span class="uo-t">Staff Wi-Fi</span><span class="uo-d">Connecting employees to the company network with a certificate — iPhone, Android and Windows</span>](/books/staff-wi-fi)[<svg class="uo-ico" viewbox="0 0 24 24"><path d="M20.2 5.9l.8-.8C19.6 3.7 17.8 3 16 3s-3.6.7-5 2.1l.8.8C13 4.8 14.5 4.2 16 4.2s3 .6 4.2 1.7m-.9.8c-.9-.9-2.1-1.4-3.3-1.4s-2.4.5-3.3 1.4l.8.8c.7-.7 1.6-1 2.5-1s1.8.3 2.5 1zM19 13h-2V9h-2v4H5c-1.1 0-2 .9-2 2v5c0 1.1.9 2 2 2h14c1.1 0 2-.9 2-2v-5c0-1.1-.9-2-2-2M8 18H6v-2h2zm3.5 0h-2v-2h2zm3.5 0h-2v-2h2z"></path></svg><span class="uo-t">Installation Guides</span><span class="uo-d">Step-by-step firewall and gateway integration for Sophos, Fortigate, Palo Alto and Ruijie</span>](/books/installation-guides)</div>## Can't find what you need?

Use the search box at the top, or browse [all books](/shelves/useroam-help-center).