Useroam AI · Autopilot

Useroam AI · Autopilot is the AI layer that watches your data continuously and does marketing work on your behalf. It reads survey responses, notices dormant guests, drafts the win-back message and puts it to you for approval.

How do I open this screen? From the left menu, go to Bumerang → AUDIENCE & AI → Useroam AI · Autopilot. The Review suggestions button on the Dashboard brings you here too.

Useroam AI Autopilot screen

1. Weekly summary

The top of the screen shows the status and the week's work: "AUTOPILOT ON · WATCHING YOUR DATA" and "I did X jobs for you this week. I completed Y automatically, Z are waiting for your approval."

Automation rate: how much of the work it handles without waiting for approval.
Completed automatically / awaiting your approval counts.
Guests reached: how many guests were touched.
Estimated returns: how many guests this work is expected to bring back.

2. Operating mode

Approved Mode · change: sets how freely Autopilot operates. In approved mode, anything going to a guest waits for your sign-off.
Stop Autopilot: halts the layer entirely.

Recommendation: if you are just starting, stay in Approved Mode. Read the suggestions for a few weeks, judge their quality, and only then increase automation.

3. What I worked on

Shows how the week's work splits across channels: Campaign, Survey, Menu, Alert and Event.

4. Who I focused on

The segment split of your opted-in guests: Dormant, New, Regular. This is where you see which audience Autopilot is aiming at.

5. What I did

A list of Autopilot's individual jobs. Each row states what was done, what data it rests on, and its estimated impact. Examples:

"I prepared a win-back for 66 dormant guests" — an estimated ~13 returns. A draft was written for opted-in guests who have not visited in 30+ days and is awaiting approval. The message text is shown inline (for example "|name|, the finest coffee is waiting for you at |store|...").
"I noticed a rise in survey scores" — with the change shown (for example 5.84→6.83).
"I read 8 survey responses" — the number analysed; satisfaction signals are fed into campaign targeting.

Approval buttons

Approve: runs the prepared job (for example sends the win-back message).
Skip: rejects the suggestion.

Do not approve without reading the message. Autopilot writes the text in your brand's name; if the tone or the offer does not fit your business, press Skip and build the campaign yourself.