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Profile

The Profile tab is where you reachholds your accountaccount, language and notification settings and the app'ssign-out settings.button. TwoStaff shortcutswithout fora loggingdepartment thingsonly quicklysee fromthis the floor also live here.tab.

How do I open it? The Profile itemtab in the bottom bar.

Useroam Go – Profile tabUseroam Go, Profile tab

1. Account and access

Your name and the business you work forvenue sit at the top. The Your access section below lists which screens your account can open. For example:open:

  • 🏨 Hotel requests & rooms
  • 🍽️ Orders & calls

Your role is shown at the bottom: Manager —and "all screensscreens" (for staffmanagers; Department with the managerdepartment role)names, or All screens, for staff.

If a screen you expect is missing, the reason is either your department or a module switched off at the business has switched off;venue; your manager changes thatthis fromin the panel.

2. QuickReport shortcutsLost Item (hotel)

    1. Tap Report Lost Item:Item.
      2. Files
    2. Enter anthe room number.
    3. Describe the item youin haveItem found(e.g. intoblack wallet).
    4. Optionally add a Note (opt.) and a photo.
    5. Save. The screen shows Lost item saved.

    If the lostroom propertyor record.the

item is empty you see Room required or Item description required.

The button for opening a new request is now at the top of the Requests tab (+ New Request).

3. App Settings (store app)

In the app installed from the App Store or Google Play an App Settings card appears:

  • Sign in with Face ID / fingerprint: when on, your face or fingerprint replaces the password next time. The screen shows Face ID on or Face ID off.
  • Notifications: turns job notifications on or off (Notifications on / Notifications off). If off, you will not hear about jobs assigned to you.

4. Language

TheUse Türkçe and English buttonsto switch the app'sapp language. The choice is saved to your account,account; sonotifications thealso nextarrive sign-in uses the samethis language.

4.5. Account actions

    Edit Profile

    1. Tap Edit Profile:Profile.
    2. Correct First name, Last name Updateand Mobile phone. If you change the phone, you sign in with the new number from then on. It must have 10 digits and must not belong to another staff member.
    3. Tap Save. The screen shows Profile updated. If the name is empty you see Name required.

    Change Password

    1. Tap Change Password.
    2. Enter your namepassword in Current password.
    3. Enter the new one in New password (min 4) and contactNew details.password (repeat).
    4. Tap Change Password:Password. The screen shows Password changed.

    Possible messages: Fill in the fields, New password min 4 characters, New passwords do not match, Failed Change(wrong yourcurrent sign-inpassword password.or

  • connection problem).

    Shows the Useroam Staff Versiondescription information,("A privacyrequest, policyorder and accountcall deletionmanagement pages.

    • app
  • for hotel and restaurant staff."), the Version, and links to the Privacy Policy and Terms of Use.

    Sign out:out

    Ends the session. On a shared phone,phone always sign out at the end of athe shift.

ForgottenForgot password: Thethe Forgot my password link on the sign-in screen asks for your mobile number and sends a new password by SMSSMS. Details: What is Useroam Go?. Your manager can also reset it from the panel.

5.6. If you only see Profile

If your account ishas not in anyno department, the app opens only the Profile tab andopens showswith the warning "No work area has been given to you yet".: Ask"To see requests and spots, your venuemanager managerneeds to add you to a departmentdepartment. onPlease thetell Staffyour page of the panel.manager."

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