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Opted-in Guests

What is it for?

Opted-in Guests showsis the poollist of guests who gaveallowed marketing consentmessages on theyour Wi-Fi login screen (captive portal. This is the audience yourportal). Bumerang campaigns can reachonly —go ifto these people, so this pool doesis notthe grow,largest neither doaudience your campaigns.

campaigns
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Howreach. do I open this screen? FromOn the leftscreen menu,the goreport toitself is titled Bumerang → AUDIENCE & AI → Opted-inConsented Guests. (It is the same as the Opted-in Guests tab on the Reports screen.)

When

Opted-in Guests screen

do
you

1.use Filtersit?

  • StartBefore /setting End:up a campaign, to see how many people you can reach.
  • To follow whether the datepool range,is alsogrowing selectable(how withmany thenew 7d,consents 30d, 90d shortcuts.
  • Channel: All, WhatsApp or SMS.
  • Apply runs the filter; Clear resets it.

2. Counter cards

  • Total opted-in guests
  • WhatsApp opted in
  • SMS opted in
  • Newcame in the last 7 daysdays).
    • —
  • When howyou fastneed the poolconsented isguest growing.list as a file for your KVKK records or accounting.
An

Before importantyou distinction: the counter cards show the all-time opted-in pool, while the list below shows new records within the selected date range. The two numbers therefore do not match — that is not a bug.

3. Growing the poolstart

  • The pool only grows if the consent box is shown on the portal.Wi-Fi login screen. The relevantbox settingsis are:

    switched
      on
    • with the consent option on the Captive Portal → SMS Portal Settings and WhatsApp Portal →screens Emailunder permissionCaptive Portal.
    • RetailIf →you Storeuse & QR Registration → ShowRetail, the commercial-message consent box. in the store QR registration also adds guests to the pool.
    • This screen is the same as the Consented Guests tab of the Reports screen; it also has its own shortcut in the left menu.

    Step

    Ifby yourstep

    WhatsApp
      opt-in
    1. In countthe isleft highermenu, thanunder SMS,Bumerang, sendingopen overthe WhatsAppAUDIENCE is& bothAI cheaperheading and getsclick betterOpted-in open rates.

    4. Export

    Guests    .

    YouOpted-in Guests link in the left menu

    • can
  • Read downloadthe four counter cards at the top: Total consented guests, WhatsApp consented, SMS consented, New in last 7 days. The cards show the all time pool, whatever dates you choose. The list below only shows new guests who consented within the selected date range.

    Counter cards and consented guest list

  • To narrow the list, choose a date range (Start, End or 7g / 30g / 90g). In Channel choose All, WhatsApp or SMS and press Apply. Clear resets the filters.

    Channel filter and Apply button

  • To get the list as a file, press XLSX, PDF or CSV.

     If you click a row, that guest's Guest Journey card opens (see Bumerang Reports).

    • Fields on the screen

    Field / columnMeaning
    Total consented guestsAll guests who gave consent (the same phone number is counted once).
    WhatsApp consented / SMS consentedGuests who registered and consented through WhatsApp or through SMS.
    New in last 7 daysGuests who joined the pool in the last 7 days: how fast the pool grows.
    Info box"This pool shows how many guests your Bumerang campaigns can reach. The list shows new registrations in the selected date range; the counter cards show the all time consented pool."
    PhoneMasked number. If you have the View guest data (unmask) permission, the eye icon reveals it.
    Registration TypeWhatsApp or SMS.
    Full NameThe name the guest entered (masked). If no name was entered, the cell is empty (a dash).
    Registration Date / Last Login / Login CountFirst registration, last Wi-Fi login and total number of logins.
    Overseas ConsentShows Yes if the guest also allowed their personal data to be transferred abroad.
    "No data for this period and these filters."No new consents in the selected range. Widen the date range; the cards still show the whole pool.
    Data-protection warning (also shown on screen):KVKK: thisThe poolscreen shows "This report may contain personal data; process and store it under KVKK/GDPR." This list is your own explicitly consented guest datadata; follow KVKK rules when you share it.

    Frequently asked questions

    The cards say 500 but the list has 20 people. Is it a bug?
    No. The cards show all time, the list only shows guests who consented within the selected date range.

    Everything shows 0.
    The consent box may be switched off on your Wi-Fi login screen. Check the consent option on the SMS Portal Settings and WhatsApp Portal screens. The box is never pre-ticked; the reportguest mayticks containit.

    personal

    Why data.are Processmy andstaff storenot iton the list?
    Phone numbers on the Excluded Users list are removed from this pool.

    Should I choose WhatsApp or SMS?
    If you have more WhatsApp consents than SMS consents, keeping the WhatsApp channel on in lineyour with data-protection law.

The other report tabs

The same screencampaigns lets you switchreach tomore the other report types: Campaign Performance, Guests Who Clicked, Return Report, Guest Lifetime Value, Menu Views, Product Performance, Survey Results Summary, Table Calls, Hotel Requests, Fault Analysis and General Summary (Manager Report).people.

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