Till / Coupon Validation

Till / Coupon Validation is the screen where you check whether a customer's coupon code is valid and then redeem it. The cashier keeps this screen open.

How do I open this screen? From the left menu, go to Bumerang → Retail → Till / Validate Coupon.

Retail Till / Coupon Validation screen

Headline figures

X redeemed today: coupons redeemed at the till during the day.
X open coupons: coupons generated but not yet redeemed.
Report: opens the detailed coupon report.

The validation flow

Type the code into the Coupon code field, or scan it with a barcode reader.
Press Check. The screen shows whether the coupon is valid, its type and its condition.
If it is valid, apply the discount at the till.
Then press Redeem.

Codes are single-use. Once redeemed, the same code is never valid again. So apply the discount first, then press Redeem — doing it the other way round wastes the coupon if the sale is cancelled.

Common situations

Code not found: it may have been typed incorrectly; check the code on the customer's screen again.
Coupon expired: the coupon's End date has passed (you can see it on the Coupons & Wheel screen).
Already used: the code has been processed at the till before.
Condition not met: the basket total does not meet the coupon's condition.