Android setup

To join the company Wi-Fi without typing a password, a certificate is installed on your device. On Android this has two stages: install the certificate, then fill in a few fields in the Wi-Fi settings.

Before you start

• You need the setup link from your administrator. It may also arrive by SMS.
• The link does not expire. Once you start, finish the certificate download step within 15 minutes; if it lapses, fill the form again.
• Menu names vary slightly between phone brands.

1. Download the certificate

1. Open the link and enter your work username and password.
   
2. TapOnce you are verified, a Download certificate. button appears; tap it.
3. A certificate password appears on the same screen. You will need it in the next step, so keep the page open. The screen also shows the values for the Identity and Domain fields.
   

2. Install the certificate

1. GoTap tothe downloaded file — from the notification shade or the Downloads list. The name looks like useroam_personel1.p12 and it is only a few KB.
   
   If you cannot reach the file, the same thing works from Settings > Security > Encryption & credentials > Install a certificate.
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2. Choosethere, choose Wi-Fi certificate. Do not choose "VPN and apps": the Wi-Fi screen cannot see certificates installed there.
3. SelectAn Extract certificate dialog opens. Enter the file you downloaded and enter the certificate password shown on screen.the setup page and tap OK.
   
4. In the Name the certificate dialog, Credential use must be set to Wi-Fi. Tap OK.
   
5. Your phone may also ask for its screen lock. That is your own PIN or pattern.

3. Join the network

1. Tap the company network in your Wi-Fi listlist. The dialog that opens shows only Identity and fillPassword; that is not enough for a certificate login. Tap Advanced options.
   
2. Fill in thesethe fields:fields in the expanded form.
   

The fields to fill in:

EAP method	TLS
CA certificate	Use system certificates
User certificate	select the certificate you installed
Identity	your username
Domain	the server name your administrator gave you

Then tap Connect.

The two places people get stuck

Identity: enter your work username. Use exactly the value shown to you on the setup page.

Domain: do not leave it empty. If it is blank the phone reports "Couldn't connect".

Common questions

The phone asked for a password during installation. Which one?

There are two. The certificate password shown on screen opens the file. The screen lock your phone asks for is your own PIN or pattern; Android protects stored certificates with it.

What is installed on my personal phone?

Only a certificate used to join the company Wi-Fi. Your device is not placed under management and its contents are not accessible.