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Requests

Requests is the app's landingopening tab. Staff see the requests assigned to them and the onesthose waiting in the pool, picktake them up and close them here.

How do I open it? ItThis tab opens when you signenter in.the app. The Requests item in the bottom bar always brings you back.

Useroam Go – Requests tabUseroam Go, Requests tab

1. Filters

There are four filters above the list:

  • All: Everyevery open request inyou thecan business.see.
  • Assigned to me:Mine: Onlyonly the requests you have taken on. This is the view you will use most during a shift.hold.
  • Pending:Waiting: Requestsrequests nobodyno one has picked uptaken yet.
  • Managers also get Room Service:Unassigned Roomand service requests.Late.

With nothing waiting, the list reads "No pending requests — great job."

2. The requestRequest card

EachThe card shows the place, request istype, adescription, cardelapsed showingtime, itswho type,opened it and who holds the roomjob.

or
    point
  1. Tap itTake came(Üstlen). from,The thejob timeis itnow was raisedyours and itsshows status.your Tap the card to take it on, and close it as completed when the work is done. Fault requests can carry a resolution photo when you close them.

    Everything you do appearsname in the panel immediately:and the requestapp.

    2. shows
  2. Do asthe assignedjob.
  3. Close it with Close with photo.

If a job you hold is given to yousomeone there too, and drops off whenelse, you closeget a "Job moved to someone else" notification. The speech-bubble icon on the card lets you write a message on the request.

3. Opening a new request

Use + Open New Request at the top of the list to report something you notice on site. Managers always see this button; staff see it if the venue allows it.

3.4. RaisingManager a requestonly

WhenManagers youalso spot something yourself, you can raise the request too — that is whatsee NewAssign Requestand Nudge on the card, and a Profilecompany notified tabbadge ison for.jobs reported to a service company. Details: Manager tools and tasks.

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