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Room Board

The Room Board shows the live status of every room in your hotel as a coloured card: which room is clean, dirty or out of order, and who is responsible for it. Checkout is done here too.

What is it for?

  • Shows the workload of housekeeping and the technical team on one screen.
  • Lets you assign a responsible person to each room.
  • Puts a room into the cleaning flow with one button when the guest leaves (Checkout).

When do you use it?

  • When you first set up the hotel module, to create the room list.
  • During the day, to see dirty and out-of-order rooms and assign people.
  • When a guest checks out, to mark the room dirty.

Before you start

  • A hotel profile must exist (Guest Portal).
  • You can also create rooms in the hotelVenue onSetup oneWizard; screen:there whichyou roomscan arepaste clean,room whichnames arecontaining dirty,letters which(A101, haveSuite-3) as a fault,list.
    • and
who

Step theyby arestep

assigned
    to. It is
  1. Open the operational map for the floor supervisor and reception.

    How do I open this screen?board. FromIn the left menu,menu go topress Bumerang → BUSINESSHotel → Room Board. (ItThe Rooms tab on Request Management is the same screen as the Rooms tab in Request Management.board.)

    Room Board screenRoom Board in the left menu

    2. 1. Building
  2. Create the room list

    3. list.

    At the top of the board isOn the Create room listlist: field.row Entertype the first and last room number (for example 101 and 120) and press Add;. everyEvery roomnumber in between is added toas a clean room; existing rooms are left alone. Repeat for each floor (201-220, 301-320...). At most 300 rooms are added in one go.

    Create room list row and Add button

  3. Change the board.

    status
    and

    Note: rooms that raiseassign a requestperson. areEach press on the coloured top part of a room card moves the status on: addedClean automatically(green) → Dirty (orange) → Out of order (red) → Clean. Pick the responsible person in the list under the card; the choice saves at once. A card without a person shows unassigned.

    Room cards, status button, person list and Checkout

  4. Check out. When the cleaningguest orleaves, faultpress Checkout on the room card. A confirmation appears: Room 204, check out this room? Open requests will be closed, the room moves to dirty (awaiting cleaning). The guest record is completed,not deleted. After you confirm, the room's open requests are cancelled ([checkout kapanışı] is added to the staff note) and the room returnsbecomes toDirty.
    5. clean.
  5. Check rooms awaiting checkout. If your hotel management system (PMS) is connected, rooms whose check-out date fell in the last 3 days but whose card is not yet dirty are listed in an orange card above the board. Press Checkout on each of those rooms.

    Rooms awaiting checkout card (example view)

2.Every Roomfield statesand button on the screen

Each

with at
Field / buttonWhat it doesExample
Create room appearslist: asfirst a/ card.last number + ClickingAddAdds the cardrooms cyclesin itsthe state:

number

range. Both boxes must be filled; if they are empty nothing is added.

101 - 120
Hint: Click the card: Clean → Dirty → FaultyOut →of Clean

order
    cycle.
  • Clean:Rooms with requests are added automatically; the room is readycleaned andonce cancleaning/repair takeis completed.
Reminds you how the board works. If a guest.request
  • Dirty:comes awaitingfrom housekeeping.
    • a
  • Faulty:room needsthat technicalis attention.not The warning inon the top strip ("There is a faulty point, give it priority") is triggered by rooms in this state.

    • 3. Assigning staff

    Every room card has a staff selector. You can leave it as — unassigned — or choose an employee from the list. The number of unassigned rooms is totalled in the Unassigned staff figure in the top strip.

    4. Checkout

    Each card carries a Checkout button. Marking a guest's departure putslist, the room into the cleaning cycle.

    For restaurant / café use: if Hotel Guest Portal → Venue type is setadded to Restaurant / Café, the board worksautomatically.

    		-
    Room pointscard such(Room as101, restrooms,status)Pressing stationsit and tables instead of rooms, andmoves the checkoutstatus step is hidden.

    5. Headline figures

    Live counts sit aboveto the board:next one. Colour: green RoomsClean, (total),orange Dirty, Faulty,red PendingOut of order,.

    		Room 202 · Dirty
    Person list (unassigned)Picks the room's responsible staff member. In progressUseroam Go the room shows as assigned to that person.Ayşe Yılmaz
    Checkout,Closes Oldestopen pending (minutes)requests and marks the room dirty. It does not delete the guest record or any PMS data.-
    UnassignedRooms staffawaiting checkout (N)Rooms with a PMS check-out date in the last 3 days that are still not dirty. Each badge reads Room 204 · check-out 2026-09-26; a room without a card on the board gets no room record.Room 410 · check-out ... This· no room record
    Card text: Rooms whose check-out date has passed in the last 3 days but haven't yet entered the cleaning flow. Press Checkout on the relevant room card, the guest record is thenot firstdeleted.Tells thingyou what to checkdo.-
    No rooms yet, add a range above.Shown when the startboard ofhas ano shift.rooms. Follow step 2.-

    The summary cards and live status strip above the board are the same as on Request Management: Request Management.

    6.Panel New:versus cleanUseroam lock and rooms in progressGo

    Hotel Room Board

    • In the staffpanel, pressing a card only changes its status; setting a room to Out of order does not open a malfunction request. In the Useroam Go app, tapping a room opens a menu: Clean,choosing DirtyOut of order, Faulty.asks Onlyfor Faultya note and photo and opens a request.
      • Malfunction
    • Staffrequest; cannot seton a dirty room withStart ancleaning openstarts a cleaning orjob. faultIf requestyou want the team to Clean.track Whena malfunction, open the request isfrom closed,the app or with Open New Request (reception) on Request Management. Details: Useroam Go: Rooms.

      Frequently asked questions

      My room numbers contain letters (A101, Suite-3). How do I add them?
      The range on this screen only works with numbers. In the room returnsstep of the Venue Setup Wizard, paste the room names as a list (one room per line).

      Cleaning is finished, why is the room still dirty?
      A room goes back to clean by itself.

      • itself
    • when a cleaning or malfunction request is completed on Request Management or in Useroam Go. If someonethere haswas takenno request, press its card to bring it to Clean.

      Does Checkout cut the room'guest's job,internet?
      No. Checkout only changes requests and room status; it does not touch the boxguest turnsrecord blueor PMS data.

      I never see the Rooms awaiting checkout card.
      It only appears when a PMS is connected and showsthere Inare progressrooms · Name. Onwith a dirty room, staff use ▶ Start cleaning to take the job.

    • Managers can give a room to a staff member with Assign room ownercheck-out in the app.last 3 days that are not yet dirty (PMS Integration).

      Can I delete a room?
      There is no delete button for rooms on this screen.

      The Operations and Automation screens are described in the Restaurant Solution book; they work the same way for hotels.

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