Pending Approval

What is it for?

Pending Approval shows guests who registeredsigned throughup to the portalWi-Fi but whose access haswaits for your approval. A guest you approve can go online; one you do not beenapprove grantedcannot.

yet

When do I use it?

• If guest sign-in on your captive portal requires administrator approval, to approve each new sign-up.
• To delete a sign-up you do not recognise without approving it.

Before you start

• The list only fills on devices where approval-based sign-in is on. If you do not use it, the list stays empty and shows No Record.
• For the actions on this screen your permission profile needs the Pending Approval permission.
• The list heading ("Onay Bekleyen Kullanıcılar") and the values in the Type column are still Turkish in the English interface.

Step by step

1. In the left menu open Guests and click Pending Approval. In

   

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2. If thatyou requirerecognise approval,the guest, press the green Confirm button on their row. The guest leaves the list; a guest who signed up by SMS receives a login code. If you do not recognise them, delete the record with the red Delete User (it does not ask). The blue Edit User opens the record's details.

   

Every field and button on the screen

Field / Button	What it does
Username	The guest's login name (phone number, masked). Click it to open the edit screen.
First Name, Last Name	Name given at sign-up (masked).
Registration Date	The day of the sign-up.
Type	Sign-up method: SMS, T.C. Kimlik (Turkish ID) or Otel Misafiri (hotel guest).
Location	The device where the sign-up happened.
Green Confirm	Allows the guest cannotto reachsign in.
Red Delete User	Deletes the internetrecord without asking.
Blue Edit User	Edits the record's details.
Search..., number box, Total	Search, rows per page and total records.

Frequently asked questions

Can a guest go online while waiting for approval?
No. They cannot sign in until you approve them.approved.

HowWhere dodoes an approved guest go?
Depending on the sign-up type, they appear as Active on SMS / WhatsApp Users or Hotel Guests.

Will I openbe thistold screen?when a new sign-up arrives?
Yes, Fromif you turn on the leftuser menu,approval goe-mail toalert Guests → Pending Approval.

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screen.

TableRelated columnspages

• USERNAME:SMS the/ identityWhatsApp of the guest awaiting approval.Users
• FIRST NAME / LAST NAME: the guest's name.Notifications
• REGISTRATIONPortal DATE: the date and time the record was created — this is how you see how long they have been waiting.
• TYPE: the channel the registration came through (SMS, WhatsApp, hotel portal and so on).
• LOCATION: the device/location where the registration was made.Settings

If nothing is pending, the table reads "No Record" — which means the approval queue is clear.

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Navigating the list

Use the Search box to find a record by name or number, and the 10 / 25 / 50 / 100 / All selector to change how many records appear per page.

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Related pages: Settings → Notifications, Guests → SMS/WhatsApp, Guests → Blocked Users.