Pending Approval
What is it for?
Pending Approval shows guests who signed up to the Wi-Fi but whose access waits for your approval. A guest you approve can go online; one you do not approve cannot.
When do I use it?
- If guest sign-in on your captive portal requires administrator approval, to approve each new sign-up.
- To delete a sign-up you do not recognise without approving it.
Before you start
- The list only fills on devices where approval-based sign-in is on. If you do not use it, the list stays empty and shows No Record.
- For the actions on this screen your permission profile needs the Pending Approval permission.
- The list heading ("Onay Bekleyen Kullanıcılar") and the values in the Type column are still Turkish in the English interface.
Step by step
- In the left menu open Guests and click Pending Approval.
- If you recognise the guest, press the green Confirm button on their row. The guest leaves the list; a guest who signed up by SMS receives a login code. If you do not recognise them, delete the record with the red Delete User (it does not ask). The blue Edit User opens the record's details.
Every field and button on the screen
| Field / Button | What it does |
|---|---|
| Top of the page | The heading User Lists with You are here under it; Dashboard in the path line returns to the home screen. While the table loads it shows Processing..., with no records No Record; All in the number box shows every row. |
| Username | The guest's login name (phone number, masked). Click it to open the edit screen. |
| First Name, Last Name | Name given at sign-up (masked). |
| Registration Date | The day of the sign-up. |
| Type | Sign-up method: SMS, T.C. Kimlik (Turkish ID) or Otel Misafiri (hotel guest). |
| Location | The device where the sign-up happened. |
| Green Confirm | Allows the guest to sign in. |
| Red Delete User | Deletes the record without asking. |
| Blue Edit User | Edits the record's details. |
| Search..., number box, Total | Search, rows per page and total records. |
Frequently asked questions
Can a guest go online while waiting for approval?
No. They cannot sign in until approved.
Where does an approved guest go?
Depending on the sign-up type, they appear as Active on SMS / WhatsApp Users or Hotel Guests.
Will I be told when a new sign-up arrives?
Yes, if you turn on the user approval e-mail alert on the Notifications screen.