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The Store Page Your Customers See

What is it for?

This page shows, in order, the screens a customer sees on their phone after scanning a QR in your store: the sign-up form, privacy notice, wheel, coupon, thank-you screen, the fitting room/aisle call screen and the coupon receipt that can be printed at the till. Use it to answer customer questions or to train your staff.

When to use it

  • When trying the page with your own phone after setup.
  • When a customer asks "where is my code" or "why can I not sign up".
  • To find which setting a text on the screen comes from.

Before you start

  • The page address looks like menu.useroam.com/r/<store code>; when opened from a QR point, the point's code is added at the end. Copy the address from Store & QR Registration; do not type it by hand.
  • The look comes from Retail Studio, texts from Store Texts, and the privacy notice from your guest Wi-Fi portal texts.
  • The wheel, coupon, thank-you and "staff called" images on this page were recreated on the demo store's own screen so that no real sign-up was created; customers see exactly the same.

Step by step: what a signing-up customer sees

  1. A customer who scans a storefront, entrance, checkout or general QR sees the sign-up form: the logo, welcome heading and subtext at the top, then the fields you chose (first name, last name, phone, e-mail, date of birth, gender), the privacy notice checkbox and, if enabled, the commercial message consent checkbox. With more than one language, language codes (TR, EN) appear at the bottom.

    Customer sign-up form

  2. Tapping the link in "I read and accept the privacy notice." opens the notice in a window; Close returns to the form.

    Privacy notice window

  3. If the phone or e-mail is wrong, the box gets a red border and the form is not sent. The phone must be typed as 10 digits starting with 55, without a leading 0 (532 123 45 67;). With a leading 0 or 90 isthe accepted).box turns red. If the privacy notice box is not ticked, "Please accept the privacy notice." appears.

    Wrong phone box with red border

  4. After Sign up, if the wheel is on, a full-screen wheel appears. The customer presses Spin and the wheel turns.

    Full-screen spin-to-win wheel

  5. On a prize slice the "You won!" screen opens: the coupon name, Your coupon code, the code's QR, "Show this code at the cashier" and Download coupon (saves the QR as an image on the phone). The coupon is kept on the phone; if the customer closes and reopens the page, the same coupon appears. The "New sign-up" link at the bottom removes the coupon from the screen and opens the form again.

    You won screen, coupon code and QR

  6. On a slice without a prize, the "Not this time" screen appears.

    Not this time screen

  7. If the wheel is off and there is an After-the-form coupon, the customer goes straight to the coupon screen. If there is neither, the "Thank you!" screen appears.

    Thank you screen

Step by step: fitting room or aisle QR

  1. A Fitting Room or Aisle / Shelf QR does not open the sign-up form. The customer sees the point name (example: Kabin 3) and the boxes Product code (optional), Size, Color, Note (optional), and presses Call Staff or Ask Size / Stock. The request arrives on the Request Monitor in the panel.

    Fitting room screen, Call Staff and Ask Size / Stock

  2. The customer sees the "Staff called" screen.

    Staff called screen

Coupon receipt (thermal printer)

There is a receipt page for 58 mm or 80 mm thermal printers: menu.useroam.com/k/<CODE> (example: menu.useroam.com/k/K586E2B8). It shows the store name, discount, coupon name, barcode, code, QR and status (GEÇERLİ valid, KULLANILMIŞ used or İPTAL cancelled). Yazdır (Print) opens the print window; the button next to it switches between 58 mm and 80 mm. There is no link to this page in the panel or on the customer screen; you open the address with the code yourself. The receipt is in Turkish only.

Thermal coupon receipt, Print and 80mm buttons

Every text and warning the customer can see

Text (EN / TR)WhereChanged from
For offers made for you / Sana özel fırsatlar içinUnder the form headingStore Texts
First name, Last name, Phone (5XX...), E-mail, Date of birth, GenderForm labelsStore Texts
Select / Female / Male / Prefer not to sayGender boxFixed
I read and accept the privacy notice.Consent checkboxFixed
I want to receive offers via SMS/e-mail.Consent checkbox (if on)Store Texts
Sign up / KaydolSend buttonStore Texts
Please accept the privacy notice.Consent box not tickedFixed
Enter a valid phone.Phone rejected by the serverFixed
Enter a valid e-mail.E-mail rejected by the serverFixed
Something went wrong.Connection or system errorFixed
Bugünlük hakkın doldu. (Your spins for today are used up.)Daily spin limit reached for the same sign-up (Turkish in every language)Fixed; number of spins on Coupons & Wheel
Spin, You won!, Your coupon code, Show this code at the cashier, Download coupon, Not this timeWheel and coupon screensStore Texts
New sign-up / Yeni kayitBottom of the coupon screenFixed
Thank you! / You are in.Thank-you screenStore Texts (orif empty for that language, the Thank-you message in store settings)
Let us help you, Call Staff, Ask Size / Stock, Staff called, Our team will be with you shortly.Fitting room/aisle screensStore Texts
Product code (optional), Size, Color, Note (optional)Fitting room/aisle formFixed
ClosePrivacy notice windowFixed
Bulunamadı (Not found)Wrong address, store off or no marketing licenceSee FAQ

Frequently asked questions

The page says "Bulunamadı" (Not found).
The store may be off in Module Permissions, your account's Bumerang (marketing) licence may have ended, or the address was copied incompletely.

A customer lost their coupon.
The coupon reappears when the same page is opened on the same phone. It does not show on another phone, and the panel has no search by code.

Something like |company_email| appears in the privacy notice.
The store page only fills in the business name placeholder. If your portal text has an e-mail placeholder, replace it with your real e-mail address on Editing Portal Texts.

The welcome heading is Turkish on the English page too.
TheNo Welcomeseparate welcome heading was written for English in Store Texts, so the store settingssetting isheading the sameshows in every language. ToType writethe itEnglish perheading language,in emptythe thatEnglish boxtab and use Store Texts.save.

Can the same person spin again on the same day?
Each sign-up counts separately. The daily limit is per sign-up; if the same person signs up again, they can spin again.

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