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Portal Texts

What is it for?

YouIt canlets edityou whatchange the texts staff readsee on the setup portal.page The(welcome textssentence, buttons, error messages, Android and Windows steps) to suit your organisation. Texts are stored per language and per device: you editchange the texts of whicheverthe language row you opened.opened, for the selected device.

When

Wheredo you use it?

  • You want to add your organisation's name or a contact number to the welcome sentence.
  • You want error messages to say something like "Call IT: extension 123".
  • The Android steps do not match the menu names on your staff's phone brand.

Before you start

  • An administrator account is needed. Restricted users do not see this section?section.
  • The right device must be selected in the top menu. If you open a language row that belongs to another device, the section is not shown.

Step by step

  1. In the left menu open Captive Portal →> Portal Language Settings, thenand click a language in the list.list (example: Turkish). Details: Portal Language Settings.
  2. On the language page youthat getopens, ascroll collapsiblebelow the guest portal fields. Click the folding section headed Staff Wi-Fi Texts.

The badgegrey number next to the headingtitle showsis how many texts arehave customisedbeen changed for this device in that language.language; Nono badgenumber means every text uses its ready-made version.

Staff Wi-Fi Texts folding section

  • When the languagesection isopens runningyou entirelysee onfive groups. Each box comes filled with the ready-made texts.text of that language; the small label of the box tells you which text it is, in the panel's own language. Edit the boxes you want to change and leave the others as they are.

    Five text groups: Login form, Status and error messages, Setup result, Android steps, Windows steps

  • Press Save at the bottom of the section. The note next to it: "Fields you leave empty fall back to the ready-made text."

    Save button and empty-field note

  • The page reloads and a green Texts saved. appears above the section. Open the setup page and check the change.

    Texts saved message

    • 1. Text groups

    • labels.
    • GroupTexts in it (English ready-made text)
      Login formWelcome —sentence the("Sign welcomein text,once with your corporate username and passwordpassword; labels,your Wi-Fi profile will be installed on your device automatically."), Username, Password, the sign-inInstall andbutton, backthe buttons.Try
    • again link.
      • Status and error messagesWaiting —note, “please wait”Installing..., “installing”"Username and password cannot be empty.", empty"Incorrect username or wrongpassword.", username,time-out, timeout, user type "not eligible,enabled nofor staff record.Wi-Fi",
    • "not found in the staff list". When they appear: Inviting Staff.
      • Setup result"Your —identity is verified, your certificate is ready.", Download certificate, Certificate password, "The password is shown only on this page and is asked once during installation.", "The download link is valid for 15 minutes. If it expires, please fill in the screenform afteragain."
      Android stepsSix parts: download, certificate install path, password, "From the fileWi-Fi islist, produced:tap downloadthe button,network" certificate+ passwordnetwork name + the rest, "Fill in these two fields, then tap Connect:", and the timefield note.labels
    • Android stepsIdentity — six steps plus the Identity and Domain fieldname.
      • Windows stepsSix —parts: sixdownload, steps.Certificate Import
      Wizard,

      2.password, What"From leavingthe aWi-Fi fieldlist, emptyconnect means

      to the network" + network name + the rest, "If server validation is requested, use this name:".

      The greytwo hintboxes insidearound eachthe fieldnetwork name are separate; your staff network name is inserted between them in bold automatically. Spaces at the start and end of these boxes matter; do not remove them.

      Ready-made texts in the Android boxes:

      1. Download the certificate (button below).
      2. Settings > Security > Encryption and credentials > Install a certificate > Wi-Fi certificate.
      3. Enter the password below when prompted. Your phone may also ask for its own screen lock; that is your own PIN/pattern.
      4. From the Wi-Fi list, tap the network
      5. . Set the EAP method to TLS, then select the certificate you installed as both the CA certificate and the User certificate.
      6. Fill in these two fields, then tap Connect:

      Ready-made texts in the Windows boxes:

      1. Download the certificate (button below).
      2. Double-click the downloaded file; the Certificate Import Wizard opens. Choose Current User as the store location.
      3. Enter the password below when prompted, then click Next through the remaining steps.
      4. From the Wi-Fi list, connect to the network
      5. . The Windows authentication method must be set to Smart card or other certificate; select your certificate while connecting.
      6. If server validation is requested, use this name:

      Saving rules

      • If you save a ready-made text without changing it, nothing is stored; that box keeps using the ready-made texttext, forand if Useroam improves it your page is updated too.
      • If you empty a box completely and save, that language.text Leavegoes the field empty and staff see that text. You do not have to fill in everything — write only what you want to say differently. Clear a field later and it returnsback to the ready-made text.

        version.

        • Field

      • Each labelsbox aretakes shownup into the1000 panel'scharacters.
        • own language, so you can tell what you are filling in even when the language you are editing is another one.

        3. Saving

      • The section has its own Save button,of this section is separate from the captiveguest portal form.form: Savingsaving staff texts does not touchaffect the captiveguest settings,portal, and the other way round.
        • You
      • If getthe Textspage saved.has whenbeen itopen succeeds.

        for

        Eacha fieldvery holdslong uptime, tosaving 1000may characters.

        show
        a red "Session validation failed, please try again." Reload the page and save again.

      4. Things to watch

      • Do not hard-codetype a server name. The portalsetup alreadypage producescreates and shows the Identity and Domain name values and shows them on screen;itself; a value typed into the text by hand may be wrong.
      • KeepAndroid CA certificate sentence: the stepready-made numberingAndroid intact.text may say to select "the certificate you installed as both the CA certificate and the User certificate". The correct choice for CA certificate is Use system certificates (see Android andsetup). WindowsIf stepsyour arestaff readget confused, you can correct the box after the network name in order.Android steps like this: ". Set the EAP method to TLS. For CA certificate choose Use system certificates; for User certificate select the certificate you installed."
      • Follow your organisation's language. Edit the row for whichever language most of your staff use first;first. theOther restlanguages keep running onusing the ready-made texts.

      Frequently asked questions

      IfI cannot see the sectionStaff Wi-Fi Texts section.
      Either your account is not there,an either you do not have administrator rights, or the feature is not enabled on your device,administrator, or the language row you opened belongs to a differentdevice device.that is not selected in the top menu.

      I changed it but the setup page shows the old text.
      Staff see the text of the language they opened the page in. Check that you edited that language's row and chose it with the flag on the setup page.

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