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Useroam Connector

What is it for?

Useroam Connector is a small Windows application installed on a Windows computer inside the organisation'syour own network. WhenIn aorganisations using Active Directory or LDAP it does two jobs: it checks the password staff membertype entersduring theirsetup usernameagainst your own directory, and passwordit onbrings the setupstaff page,list into the panel.

When do you use it?

  • Your staff sign in to computers and e-mail with an Active Directory or LDAP account.
  • You want the staff list to come from the directory instead of creating people one by one in the panel.

If you do not use Active Directory you do not need the Connector. Create staff in New User with the type Staff WiFi (certificate); the password is verifiedchecked through this connector. It is never sent toagainst the panelpanel's andown neverrecord. storedIn there.

that

Where do I get it? Thecase DownloadNot the Connector app (Windows)installed button on the Staff WiFi → Status card. Direct address: https://panel.useroam.com/api/connector-download.php


1. Where itcard is installednormal.

Before you start

On

    a
  • A Windows machinecomputer or server inside the companyyour network. Thatthat machinestays on.
  • It must be able to reach the directory server (Active Directory / LDAP) used for authentication. The connector's public IP address does not have to matchand the device'sinternet.
  • IP
  • The registeredkey that pairs the Connector with your device is provided by Useroam; ask your reseller or Useroam support during installation.

Step by step

  1. Open Staff WiFi in the panelleft —menu. On the connectorStatus provescard itspress identityDownload the Connector app (Windows). The installer (UseroamConnectorSetup.exe) downloads. Direct address: https://panel.useroam.com/api/connector-download.php

    Status card: Not installed badge and Connector download button

  2. Run the file on the Windows computer inside your network and finish the installation. The application's own windows are on that computer, not in the panel; this guide has no picture of them.
  3. After a few minutes refresh the panel. The Useroam Connector row should turn green Online, with a keyLast issuedseen totime it,below notit. with its address.

    Status card: Connector Online and Last seen


    2. What it does

    • PasswordStaff verification. When a staff member types their password onfrom the setup page, the request goes to the connector, the connector asks the directory, and the answer comes back.
    • User sync. Active Directory / LDAP users are copied into the panel anddirectory appear in the Staff and certificate status list. GroupsYou arecan copiednow too.share Passwordsthe aresetup not.link: Inviting Staff.

The three states of the status row

  • internet access.
  • nonew
    BadgeWhat it meansWhat to do
    Status reporting.Online (green)The connectorConnector checks in withreached the panel regularly; that is where Last seen comes from.

    3. The three states

    • Online —in the connectorlast is5 reaching the panel.minutes. Staff can run the setup.
    Nothing.
    Offline —(yellow)The the connectorConnector is registeredset up but has not checkedreached the panel in recently.the Stafflast 5 minutes. Active Directory users cannot finish setup;the there is nothing to verifysetup; the passwordsetup against.page waits a few seconds and says "Verification timed out".Check that the machinecomputer running the Connector is switched on and hasonline.
    Not installed —(grey)No noConnector connector haswas ever beenset registeredup for this device. An

    WhileActive Directory user trying the setup sees "Bu cihaz için connector tanımlı değil. (S-10)" (no connector defined for this device).

    Install the Connector if you use Active Directory. Otherwise this is offlinenormal.

    Where does the password travel?

    When staff type their password on the setup canpage, be completed; thereit is noencrypted and held on the Useroam server for a very short time (a few seconds at most); the Connector picks it up, asks your directory and reports the result. The waiting record is deleted straight away; the password is never stored in readable form. When the staff list is synchronised, passwords are not transferred.

    The public IP of the computer running the Connector does not need to checkmatch against.the Devicesdevice IP registered in the panel; the Connector identifies itself with the key it was given, not by IP.

    Frequently asked questions

    If the Connector is off, do devices that are already holdset aup certificatedrop areoff?
    No. authenticatedSet-up bydevices thatjoin certificate,with their certificate, and thisthat check does not go through the connector.Connector. EvenOnly so,new dosetups and staff list updates stop. Do not leave the connectorConnector downoff permanently.

    I created a new employee in the directory and they are not in the list.
    Wait for long:the userConnector's syncnext stopssynchronisation. asIf well.the Last seen time is old, the Connector is not running.


    Can

    4.one Organisationsorganisation withouthave both Active Directory

    Neitherand thelocal connectorusers?
    Yes. nor a directory is mandatory. Local usersUsers created by hand in the panel can also receive certificates; in that case the password is checked against the panel's own user records. When you create the user, setwith the type to Staff WiFi (certificate) —are seechecked Invitingagainst staff.the panel record, the others through the Connector.