New User

The New User screen creates a single local account from the panel. Use it when opening an account for a staff member, a long-stay guest or a particular visitor.

How do I open this screen? From the left menu, go to Guests → New User.

New User screen

User details

Username: what the guest types at Wi-Fi login. Keep it short and easy to type — it will be entered on a phone keyboard.
First Name and Last Name: the account holder's name, so you can tell people apart in reports.
E-Mail: the user's email address.
Phone: the user's phone number.
Department: the unit the user belongs to — used in corporate deployments to break reports down by department.
Group: the group that defines the account's access rules. Duration, quota and speed limit all come from here, which makes it the most important field. Groups are managed on the Guests → Groups page.
Password: the user's login password.

Press Save to create the account. It then appears in the Guests → Local Users list.

If you need many accounts, use Guests → Bulk Users instead of creating them one at a time — the system generates the usernames and passwords for you.