SMS / WhatsApp Reports

SMS/WhatsApp Reports give you the list of guests who registered through the captive portal by SMS or WhatsApp. Use it to see who registered when, to locate a record when a data-protection request arrives, and to export your guest list.

How do I open this screen? From the left menu, go to Analytics and Reports → SMS/WhatsApp Reports.

SMS/WhatsApp Reports screen

Choosing the period

Preset period buttons sit at the top of the page: Today, Yesterday, This Month, All and Custom.

Selecting Custom opens the Custom Report section:

Start Date and End Date: pick the range from the calendar.
Filter Type: determines what the range applies to — Registration Date (when the guest first signed up) or Last Login (when they last connected). Use Registration Date to measure new-guest acquisition and Last Login to find guests who are currently active.
The Save button generates the report.

Table columns

USERNAME: the guest's username in the system (usually their phone number).
FIRST NAME / LAST NAME: populated if the name field is enabled on the portal.
E-MAIL: populated if the email field is enabled on the portal.
REGISTRATION DATE: the date and time the guest first registered.
PROVINCE / DISTRICT / NEIGHBORHOOD: populated if province/district/neighbourhood selection is enabled on the portal.
REGISTRATION TYPE (KAYIT TİPİ): the channel the guest registered through (SMS or WhatsApp).

If columns come back empty: the corresponding field is set to Hide in the portal settings. Set it to Show or Show and require under Captive Portal → SMS Portal Settings (or WhatsApp Portal); the data starts filling in for guests who register after the change.

Navigating the list

The 10 / 25 / 50 / 100 / All selector sets records per page and the search box filters instantly across all columns. When there is nothing to show, the table reads "No Record".