Bumerang Guide
Campaigns, surveys, ads, events, Treasure Hunt, autopilot, guest analytics and reports
Campaigns
What is it for? The Campaigns (Bumerang) screen is where you manage the automatic messages that b...
Creating your first campaign
What is it for? This page walks you through setting up your first Bumerang campaign from start to...
Bulk Sending
What is it for? Bulk Delivery (Bulk Send in the menu) lets you send a one-off announcement to you...
Sending Calendar
What is it for? The Send Schedule (on screen: Delivery Schedule) shows how many people every camp...
Surveys
What is it for? The Surveys screen lists the satisfaction and feedback surveys you show to guests...
Creating a survey
What is it for? This page walks you through setting up your first survey from a ready template or...
Advertisements
What is it for? Ads manages your own ads and announcements shown on the Wi-Fi login screen (capti...
Opted-in Guests
What is it for? Opted-in Guests is the list of guests who allowed marketing messages on your Wi-F...
Useroam AI · Autopilot
What is it for? Useroam AI · Autopilot is an AI assistant that scans your guest data regularly an...
Events
What is it for? Events is where you build an invitation page for a concert, opening, brunch or sp...
Event Studio
What is it for? The screen subtitle: "Drag an element from the left, edit it on the canvas, custo...
Treasure Hunt
What is it for? Treasure Hunt is a game that gives your guests scored tasks and encourages them t...
Treasure Hunt Studio
The screen subtitle sums it up: "Drag an element from the left, edit it on the canvas, customise ...
Treasure Hunt Approval Board
What is it for? The Approval Board is where you see the tasks participants submitted (photo, vide...
Staff
What is it for? The Business Staff screen is where you manage your team on the floor (housekeepin...
Summary
What is it for? The Summary screen (titled Marketing Command Center) is Bumerang's one-page summa...
Guest 360°
What is it for? Guest 360° combines each guest's Wi-Fi visits, survey score and behaviour group (...
Live Radar
What is it for? Live Radar (Useroam Radar, "Live Floor Monitoring") is a full-screen board that s...
Bumerang Reports
What is it for? The Reports screen brings all of your venue's marketing data together in one plac...