Certificates and Staff
The Staff and certificate status card lists every staff member on this device and shows where each one stands. The list is staff-centred: people without a certificate appear too.
Where is this card? The lower half of the Staff WiFi screen. The number next to the heading is the total staff count for the device.
1. Status badges
- Set up — has a valid certificate; the device can join the network.
- Not set up yet — the staff record exists, the setup has not been run.
- Not permitted — the user type is not certificate. This person can open the setup link and still receive nothing. Do not confuse it with “Not set up yet”: this person cannot set up at all.
- Expires soon (%d days) — fewer than 60 days left on the certificate.
- Expired — the certificate is no longer valid and the device has dropped off the network.
- Revoked — an administrator revoked the certificate.
Certificates are valid for 825 days and are not renewed automatically. When one expires the staff member drops off the network silently — and everyone who was set up in the same period drops together. When you see “Expires soon” badges, have those people run the setup again.
2. Search and the list limit
The list shows at most 100 staff at a time. If there are more, you get “Showing %d of %d staff. Use the search box.” underneath. Type a name into the box at the top right and press Search.
3. Revoking a certificate
To cut off a departing employee, use Revoke on their row. A confirmation appears: “Revoke this certificate? The device will not be able to connect again and the staff member must run the setup once more.”
Revoking closes every valid certificate that person holds on this device. The same person may have set up as both ahmet and ahmet@company.local; those are separate records, and leaving one behind would keep that device on the network.
When does revocation take effect? At the device's next network authentication. A device that is already connected may stay connected until its session ends. If you need it off immediately, drop the device from the network side as well.
4. Issued certificates
A separate table lists the certificates produced on this device, with User, Issued, Valid until, Status and Action columns. The newest record is at the top.
If nobody has run the setup yet: “No certificates issued yet. They appear here once a staff member opens the setup link and completes it.”
5. Orphaned certificates
Below the staff list you may find a collapsible section headed “Certificates with no matching staff record”. These were issued before the staff list check was added and cannot be tied to any staff record.
Revoke them if they are not in use. A valid certificate with no known owner means a device that can join the network and cannot be tracked in the list.
Related pages: Staff Wi-Fi Administration → Inviting staff; Analytics and Reports → 5651 Logs.