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Useroam Go accounts are created from the panel. This page covers adding staff, defining departments and what the roles mean. How do I open this screen? In the left menu go to Bumerang → BUSINESS (İŞLETME) → Staff (Personel). 1. Adding a staff member The Ad...

Requests is the app's landing tab. Staff see the requests assigned to them and the ones waiting in the pool, pick them up and close them here. How do I open it? It opens when you sign in. The Requests item in the bottom bar always brings you back. 1. Filte...

The Rooms tab is the housekeeping team's working screen. The hotel's rooms are listed as cards, each showing its current cleaning status. How do I open it? The Rooms item in the bottom bar. This tab only appears for businesses with the hotel module enabled, a...

The Orders tab is the restaurant side's working screen. Orders placed at the table by QR land here; the waiter follows them through and closes them from this screen. How do I open it? The Orders item in the bottom bar. It appears for staff in the restaurant /...

The Calls tab collects the calls guests make from the QR code at their table: calling a waiter and asking for the bill. A push notification reaches the phone as each call arrives. How do I open it? The Calls item in the bottom bar. 1. The call list Every c...

The Floor tab shows the recognised guests currently inside the venue. Guests who have joined the Wi-Fi and been recognised before are listed here, so staff serve them knowing who is in the room. How do I open it? The Floor item in the bottom bar. What it s...

The Summary tab is the day's operational scorecard — where you stand mid-shift, and what got done by the end of it, on one screen. How do I open it? The Summary item in the bottom bar. 1. Today Open requests: Requests still not closed. Completed: Requests...

The Profile tab is where you reach your account and the app's settings. Two shortcuts for logging things quickly from the floor also live here. How do I open it? The Profile item in the bottom bar. 1. Account and access Your name and the business you work ...

Useroam Go is the mobile app for the staff on the floor at businesses using Useroam. Hotel, restaurant, event and store staff see the requests assigned to them, their daily tasks and the status board on their own phone — take them on and close them without eve...

Useroam Go does not show everyone the same screen. The tabs a staff member sees depend on which modules the business uses and which department they belong to. This page explains what appears when. 1. Module level Staff only see modules that are installed and ...

API Keys is the tab where you generate tokens for reaching Useroam's REST API from outside. Automation tools (n8n and the like), your own mobile app or an integration connect to the panel with a key generated here. How do I open this screen? Open My Profile (...

The My Profile (Profilim) screen is where the signed-in user manages their own account: personal and company details, panel language, password and two-factor authentication. To manage other users, use Settings → Administrators. How do I open this screen? Choo...

MikroTik Management is the module for running the MikroTik devices registered to Useroam from the panel. Without connecting over SSH or Winbox you can build the guest network, configure hotspot and RADIUS, switch on 5651 logging and watch the device's health. ...

Overview is the module's landing screen: device health at the top, and below it the three quick actions that cover most day-to-day work. How do I open this screen? MikroTik Management → STATUS → Overview. 1. Device health Shows the device's model, software...

This page covers the two status screens: My Devices, where several devices appear in one list, and Logs, the first place to look when investigating a problem. 1. My Devices How do I open it? MikroTik Management → STATUS → My Devices. A summary of every Mik...

The Setup Wizard builds the guest network from scratch. Reading the device's current configuration, it generates what is needed for the guest network, hotspot, RADIUS and 5651 logging. Your existing settings are preserved — the wizard fills the gaps rather tha...

This page covers two guest-network screens: Guest Wi-Fi, the network guests connect to, and Useroam Connection, which shows whether sign-ins are reaching Useroam. 1. Guest Wi-Fi How do I open it? MikroTik Management → GUEST NETWORK → Guest Wi-Fi. The scree...

This page covers two technical guest-network screens: Speed Limits, which divides up bandwidth, and IP Distribution, which shows how addresses are handed out. Warning: Changes on both screens are applied to the device immediately and cannot be undone. 1. Sp...

This page covers the five screens in the module's DEVICE (ADVANCED) group. They touch the device's core network configuration; they are not needed for day-to-day operation, but are used when troubleshooting or verifying a setup. Warning: Changes on these scre...

To join the company Wi-Fi without typing a password, a certificate is installed on your computer. Note: the Windows flow has not yet been verified end to end on a real machine. If a step fails, tell your administrator; that is our gap, not your mistake. Befo...