Useroam Help Center

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PanelWhere Userdo GuideI start?

Screen-If this is your first time in the panel, read these three pages in order. Each one walks you through step by step, with screenshots.

1. Quick Start: Your First Sign-in: Signing in, two-factor authentication, choosing a device and approving the agreement. What to do in the first 10 minutes.
2. What Do I Want To Do? Which Page?: Find the task you want to do in the list; the link takes you to the right page.
3. Panel Layout: Side Menu, Top Bar and Language: Where things are in the menu and how to switch the panel to English.

Start from your role

Who are you?	Read these pages first
Business owner	Venue Setup Wizard · Setting up the guest Wi-Fi login screen · Creating your first campaign · Dashboard · Module Permissions · License Information
Front desk and managers	Hotel request management · Room Board · Restaurant requests · Operations (tasks and points) · Active Guests · Hotel Guests · Role guide: Hotel manager · Role guide: Restaurant manager
Staff (Useroam Go)	What is Useroam Go and how to install it · Role guide: Restaurant staff · Role guide: Hotel staff · Role guide: Floor and event staff · Messages and errors · Staff Wi-Fi: iPhone setup · Android setup
Technical installer	Adding a new device · Sophos Firewall API setup · MikroTik integration guide · MikroTik offline setup · MikroTik setup wizard · VPN (WireGuard) setup · Sophos · Fortigate · Palo Alto · Ruijie · Staff Wi-Fi Administration

Setup wizards and step-by-step tasks

What you want to do	Page
Set up a restaurant or hotel in the panel	Venue Setup Wizard
Add a new device (firewall, MikroTik) to the panel	Adding a New Device
Set up a Sophos device automatically over its API	Sophos Firewall API Setup
Set up a MikroTik device from the panel	MikroTik Setup Wizard
Set up a MikroTik without exposing it to the internet	Offline setup
Open a VPN on a MikroTik	VPN (WireGuard) Setup
Get a restaurant running on day one	Setting up your restaurant on day one
Get a hotel running on day one	Setting up your hotel on day one
Prepare a QR menu and put it on the tables	Setting up the QR menu from start to finish
Set up store QR sign-up and the coupon wheel	Setting Up Store QR Sign-up and the Coupon Wheel
Send your first campaign to guests	Creating your first campaign
Prepare a survey	Creating a survey
Set up the Wi-Fi login screen documentationguests see	Setting Up the Guest Wi-Fi Login Screen for everythe First Time

All books

Each panel menu ofhas its own book, in the Useroamsame adminorder panel. Pickas the area you need.menu.

Installation and Integration

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