Hotel Solution

This task page lists, in order, what a hotel setting up the Useroam hotel module for the first ti...

Guest Portal (screen title Hotel Guest Portal) is where you set up the basics of your hotel's gue...

This page describes the hotel portal that opens on the guest's phone when they scan the QR code i...

What is it for? Portal Design (screen title: Guest Portal Designer) lets you arrange, with drag a...

Studio (screen title Hotel Studio) is where you change the look of your guest page on a live phon...

Request Management is the screen where you follow every hotel request in one list, whether the gu...

The Request Monitor (screen title Hotel Requests) shows pending guest requests as large cards and...

The Hotel Report shows, for the date range you choose, the volume of requests, resolution times, ...

The Room Board shows every room in your hotel as a coloured card: which room is clean, dirty or o...

Speed Package Sales (screen title Package Sales) lets you sell faster internet packages to guests...

Bookings & Extras (screen title Reservations) is where you define the services guests book with a...

PMS Integration is where you connect your hotel management system (PMS: Elektra, Sedna, Fidelio /...

The SLA Rules tab holds two settings: delay rules that alert managers when a request is not taken...

The Notifications tab (screen title Overdue Request Notifications) lists the alerts raised for re...

Automatic Assignment (the Assignment tab on Request Management, screen title Automatic Assignment...

Lost Property is the list where you record items found during cleaning or elsewhere in the hotel ...