Orders

The Orders tab is the working screen for the restaurant floor. Orders guests place from the table QR land here; the waiter sends them to preparation, delivers them or cancels them.

How do I open it? The Orders tab in the bottom bar. Visible to managers and to staff whose department has Orders, calls, floor ticked; the digital menu must be enabled at the venue.

Useroam Go, Orders tab: My tables and order cards

1. Order card and states

The card shows the table number, status badge, elapsed time, items and quantities, the guest's note and the Total.

A new order shows a New order badge (orange).
When you pass it to the kitchen, tap 🔥 Preparing. The badge turns blue Preparing and the screen shows Preparation started.
When you take it to the table, tap Delivered. The order leaves the list.
To drop an order, tap İptal (Cancel). After confirming "Cancel this order?" the screen shows Cancelled.

With no orders waiting you see "No pending orders, tables are calm.". When a new order arrives the phone alerts you and New task arrived 🔔 appears.

2. My tables

With several waiters, each picks their own tables: "New orders from the tables you pick are notified only to you."

Tap My tables to open it.
On a table you serve, tap I am serving this table. It then shows You are serving.
A table taken by someone else shows Served by {ad} (e.g. "Served by Ayşe").
At the end of the shift or when handing over, tap Release.

If no tables are defined you see "No tables yet"; tables are created in the panel menu settings.

3. New Order (From Table)

When a guest orders verbally, you enter the order.

Tap New Order (From Table).
Enter the table number.
Select items with quantities. The item count and total appear below.
Tap Create Order. The screen shows Order created. Cancel closes the window.

Possible messages: Enter table no, Select an item, Could not create.

An order entered this way follows the same flow as a QR order and also appears on the panel's Operations screen.