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Tasks

The Tasks tab shows recurring jobs done during the day: opening checks, toilet rounds, fridge temperature, closing and so on. Tasks start again automatically every day; nothing needs to be reset in the morning.

Useroam Go, Tasks tab: task list split by hour

1. Reading the list

  • Each task is split into the hours it must be done (e.g. 09:00, 12:00, 15:00). A task with no hours is done once During the day.
  • A slot whose time has passed without being done shows overdue.
  • Finished tasks show a green badge.
  • If nothing is due for you today, the tab shows "No tasks for today".

Staff only see tasks given to them or to their department. Managers see all tasks.

2. Completing a task

  1. Tap the hour of the task you are doing.
  2. For a measurement task, enter the result in Measured value (e.g. fridge temperature).
  3. If the task says Photo required, take a photo. The task will not save without it.
  4. Add a Note (optional) if you like.
  5. Tap Complete. The screen shows Task completed.

Useroam Go, task completion window: note, Add photo, Complete

If the measurement is out of range, the task is still saved and you see "Saved. Out of range, a work order was opened.". A request is opened and assigned automatically, and managers are notified.

If the task will not save

  • Photo required: take a photo and try again.
  • Measurement value required or Measurement value is invalid: enter the reading as a number.
  • This task is already done for this hour: someone finished it before you; refresh the list.
  • This hour is not defined or Task not found: the task was changed or deleted meanwhile; refresh the list.

The task type appears as a small heading in the list: Opening, Round, Measurement, Security, Closing.

3. Details of a finished task

A done hour shows as a green badge with a tick:

Tasks tab: 09:00 green with a tick, finished task badge

  1. Tap the badge of a finished task.
  2. The window shows the photo, who did it (Done by), the time, the measured value and the notes.
  3. Tap Add note to add information later. The new note is added below the old one with the time and your name; the screen shows Note added.

4. For managers

  • + Add task creates a new task; Edit next to a task opens the same window, where the task can also be deleted.
  • On an overdue task, Nudge sends a reminder to the person or team responsible.
  • When staff finish a task, managers receive a Task completed notification.

Step by step: Manager Tools and Tasks.

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