Ana içeriğe geç

What Do I Want To Do? Which Page?

Find the job you want to do in the tables below: the second column says which menu to open in the panel, the third links to the help page explaining it step by step. Menu paths are written as "Main menu, submenu".

What is it for?

It takes you straight to the job without knowing which screen to open.

When do I use it?

  • When you are new to the panel.
  • When you think "where did I do this in the panel?".

If a menu item is missing, it may be hidden by your package or permissions: see "Why can't I see a menu item?" on Panel Layout: Side Menu, Top Bar and Language.

Getting started

What do I want to do?Where in the panel?Help page
Sign in for the first time, forgot my passwordSign-in screenQuick Start: Your First Sign-in
I changed phones and cannot generate a codeMy Profile, 2FA ManagementTwo-Factor Authentication (2FA)
Change my password, name, e-mail or mobile numberTop bar, person iconMy Profile
Use the panel in EnglishTop bar, language iconPanel Layout
Switch to another branch (device)Top bar, computer iconDevice Selection
Add a new branch / firewallDevice Selection, New DeviceAdding a New Device
Get past the agreement approval screenOpens by itselfAgreement Approval

Setup wizards and step-by-step tasks

What you want to doPage
Set up your restaurant or hotel in the panelVenue Setup Wizard
Add a new device (firewall, MikroTik) to the panelAdding a New Device
Set up a Sophos device automatically over the APISophos Firewall API Setup
Set up a MikroTik device from the panelMikroTik Setup Wizard
Set up a MikroTik device without opening it to the internetOffline setup (without opening to the internet)
Open a VPN on MikroTikVPN (WireGuard) Setup
Get your restaurant running on day oneSetting up your restaurant on day one
Get your hotel running on day oneSetting up your hotel on day one
Prepare a QR menu and put it on the tablesSetting up a QR menu from start to finish
Set up in-store QR sign-up and the coupon wheelSetting up store QR sign-up and the coupon wheel
Send your first campaign to guestsCreating my first campaign
Prepare a surveyCreating a survey
Set up the Wi-Fi login screen guests seeSetting up the guest Wi-Fi login screen for the first time

Guest Wi-Fi sign-in

What do I want to do?Where in the panel?Help page
Set up the page guests see when joining the Wi-Fi (logo, text, colours, KVKK)Captive Portal, Portal SettingsPortal Settings
Set up sign-in by SMSCaptive Portal, SMS Portal SettingsSMS Portal Settings
Set up sign-in by WhatsAppCaptive Portal, WhatsApp PortalWhatsApp Portal Settings
Edit the languages of the sign-in pageCaptive Portal, Portal Language SettingsPortal Language Settings
Print a Wi-Fi QR code for tablesSettings, Hotspot QR CodeHotspot QR Code
Limit internet speed or time per groupGuests, GroupsGroups

Guests

What do I want to do?Where in the panel?Help page
See who is connected right nowGuests, Active GuestsActive Guests
See guests who registered via SMS/WhatsAppGuests, SMS/WhatsappSMS / WhatsApp Users
Block a guestGuests, Blocked UsersBlocked Users
Add a person who signs in with username and passwordGuests, New UserNew User
Create many users or coupon codes at onceGuests, Bulk Users / Coupon CodesBulk Users, Coupon Codes
Approve pending guestsGuests, Pending ApprovalPending Approval
What do I want to do?Where in the panel?Help page
View and download 5651 log recordsAnalytics and Reports, 5651 Logs5651 Logs
See who did what in the panelAnalytics and Reports, Audit LogAudit Log
See how many guests came and how long they stayedDashboard, Visit AnalyticsDashboard, Visit Analytics
See the SMS/WhatsApp messages sentAnalytics and Reports, SMS/Whatsapp ReportsSMS / WhatsApp Reports

Marketing (Bumerang)

What do I want to do?Where in the panel?Help page
Send automatic welcome / win-back messagesBumerang, CampaignsCampaigns
Send a one-off announcement to all guestsBumerang, Bulk SendBulk Sending
Run a guest surveyBumerang, SurveysSurveys
Show ads on the sign-in pageBumerang, AdsAdvertisements
Approve campaigns suggested by AIBumerang, Useroam AI · AutopilotAutopilot
Prepare an event pageBumerang, EventsEvents

Business modules

What do I want to do?Where in the panel?Help page
Create a QR menuBumerang, Restaurant, MenusOnline Menu
Manage restaurant requests and tasksBumerang, RestaurantRequests, Operations
Manage the hotel guest portal and room requestsBumerang, HotelGuest Portal, Request Management
Add staff (Useroam Go app)Bumerang, StaffStaff
Choose which modules are on and who sees whatBumerang, Module PermissionsModule Permissions

Account and settings

What do I want to do?Where in the panel?Help page
Add another administratorSettings, AdministratorsAdministrators
Change device name, IP address, 5651 settingSettings, Device SettingsDevice Settings
See my licence end dateSettings, License InformationLicense Information
Set up e-mail / SMS alertsSettings, NotificationsNotifications
Give employees a separate password-free Wi-FiStaff WiFiStaff Wi-Fi Administration
Connect other software to the panel (API)My Profile, API KeysAPI Keys
Manage my MikroTik deviceMikroTik ManagementMikroTik Management

Frequently asked questions

The job I want is not in the table. Type a word in the search box at the top of this help site (e.g. "coupon", "speed"). If you cannot find it, contact Useroam support.

My menu path looks different. The business menu is called Restaurant or Hotel depending on the installed module; some menus are hidden depending on your package.